RunHaiku 4.5repeat 2
Gated-execute on Work a morning's customer inbox
claude-haiku-4-5-20251001__gated-execute__ecommerce-inbox-triage__r2
Score
0.755
wrong answer
design ran as designed- Cost
- $1.04
- Latency
- 14m 24s
- setup 0.0s, grading 0.0s
- Turns
- 202
- Tool calls
- 138
- Subagents
- 27
- Tokens in / out
- 1.1M / 85k
- 751,015 read from cache
Did the design run?
every check held
- Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
- No API failures: heldharness.apiNo model call failed at the API.
- Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
- No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
- Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
- No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
- Builtin tools: heldharness.builtin-toolsA check recorded with the run.
- Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
- No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
- Every state change was reviewed: heldgated-execute.reviewedEvery call that changed the world had been allowed by a review before it ran, counted from the world’s own journal.
- Every decision was read: heldgated-execute.decisionsEvery review that ran to its end gave its decision through the schema; an unreadable one is a denial.
- Each call was shown the right tools: heldgated-execute.toolsThe executor was shown the task’s full toolset and each reviewer the read-only tools.
Phases
Execute: 0.0s to 14m 24s, finished, 63 tool calls, $0.162
Review 1: update_shipping_address: 44.7s to 1m 12s, finished, 5 tool calls, $0.029
Review 2: cancel_order: 1m 12s to 1m 31s, finished, 4 tool calls, $0.023
Review 3: update_shipping_address: 1m 31s to 1m 39s, finished, 1 tool call, $0.015
Review 4: cancel_order: 1m 39s to 2m 8s, finished, 4 tool calls, $0.031
Review 5: refund_order: 2m 14s to 2m 34s, finished, 4 tool calls, $0.027
Review 6: reply_to_message: 2m 40s to 2m 58s, finished, 3 tool calls, $0.022
Review 7: reply_to_message: 2m 58s to 3m 15s, finished, 3 tool calls, $0.024
Review 8: reply_to_message: 3m 15s to 3m 30s, finished, 2 tool calls, $0.021
Review 9: reply_to_message: 3m 30s to 3m 41s, finished, 1 tool call, $0.018
Review 10: reply_to_message: 3m 41s to 3m 57s, finished, 2 tool calls, $0.023
Review 11: reply_to_message: 3m 57s to 4m 34s, finished, 4 tool calls, $0.032
Review 12: reply_to_message: 4m 34s to 4m 54s, finished, 3 tool calls, $0.025
Review 13: reply_to_message: 4m 54s to 5m 44s, finished, 2 tool calls, $0.049
Review 14: reply_to_message: 5m 44s to 6m 4s, finished, 4 tool calls, $0.027
Review 15: reply_to_message: 6m 4s to 6m 40s, finished, 3 tool calls, $0.035
Review 16: reply_to_message: 6m 40s to 6m 54s, finished, 2 tool calls, $0.024
Review 17: cancel_order: 7m 13s to 7m 48s, finished, 2 tool calls, $0.040
Review 18: reply_to_message: 7m 58s to 8m 38s, finished, 4 tool calls, $0.043
Review 19: reply_to_message: 8m 42s to 9m 21s, finished, 2 tool calls, $0.041
Review 20: reply_to_message: 9m 23s to 10m 4s, finished, 2 tool calls, $0.047
Review 21: reply_to_message: 10m 10s to 11m 25s, finished, 4 tool calls, $0.081
Review 22: cancel_order: 11m 41s to 12m 20s, finished, 4 tool calls, $0.044
Review 23: cancel_order: 12m 20s to 12m 45s, finished, 4 tool calls, $0.032
Review 24: refund_order: 12m 47s to 13m 1s, finished, 1 tool call, $0.026
Review 25: refund_order: 13m 1s to 13m 22s, finished, 4 tool calls, $0.033
Review 26: reply_to_message: 13m 25s to 13m 47s, finished, 3 tool calls, $0.035
Review 27: reply_to_message: 13m 47s to 14m 10s, finished, 3 tool calls, $0.035
Drawn from the phase records: timing and cost per call, no tool calls or messages.
| Phase | Duration | Cost | Turns | Tools | Model |
|---|---|---|---|---|---|
| Execute | 14m 24s | $0.162 | 64 | 63 | claude-haiku-4-5-20251001 |
| Review 1: update_shipping_address | 26.9s | $0.029 | 7 | 5 | claude-haiku-4-5-20251001 |
| Review 2: cancel_order | 19.4s | $0.023 | 6 | 4 | claude-haiku-4-5-20251001 |
| Review 3: update_shipping_address | 7.5s | $0.015 | 3 | 1 | claude-haiku-4-5-20251001 |
| Review 4: cancel_order | 29.8s | $0.031 | 7 | 4 | claude-haiku-4-5-20251001 |
| Review 5: refund_order | 20.1s | $0.027 | 6 | 4 | claude-haiku-4-5-20251001 |
| Review 6: reply_to_message | 17.9s | $0.022 | 5 | 3 | claude-haiku-4-5-20251001 |
| Review 7: reply_to_message | 17.4s | $0.024 | 5 | 3 | claude-haiku-4-5-20251001 |
| Review 8: reply_to_message | 14.7s | $0.021 | 4 | 2 | claude-haiku-4-5-20251001 |
| Review 9: reply_to_message | 10.9s | $0.018 | 3 | 1 | claude-haiku-4-5-20251001 |
| Review 10: reply_to_message | 16.7s | $0.023 | 4 | 2 | claude-haiku-4-5-20251001 |
| Review 11: reply_to_message | 36.3s | $0.032 | 7 | 4 | claude-haiku-4-5-20251001 |
| Review 12: reply_to_message | 20.2s | $0.025 | 5 | 3 | claude-haiku-4-5-20251001 |
| Review 13: reply_to_message | 49.9s | $0.049 | 4 | 2 | claude-haiku-4-5-20251001 |
| Review 14: reply_to_message | 20.3s | $0.027 | 6 | 4 | claude-haiku-4-5-20251001 |
| Review 15: reply_to_message | 36.2s | $0.035 | 5 | 3 | claude-haiku-4-5-20251001 |
| Review 16: reply_to_message | 13.4s | $0.024 | 4 | 2 | claude-haiku-4-5-20251001 |
| Review 17: cancel_order | 34.7s | $0.040 | 4 | 2 | claude-haiku-4-5-20251001 |
| Review 18: reply_to_message | 40.2s | $0.043 | 6 | 4 | claude-haiku-4-5-20251001 |
| Review 19: reply_to_message | 39.0s | $0.041 | 4 | 2 | claude-haiku-4-5-20251001 |
| Review 20: reply_to_message | 40.2s | $0.047 | 5 | 2 | claude-haiku-4-5-20251001 |
| Review 21: reply_to_message | 1m 15s | $0.081 | 7 | 4 | claude-haiku-4-5-20251001 |
| Review 22: cancel_order | 39.3s | $0.044 | 6 | 4 | claude-haiku-4-5-20251001 |
| Review 23: cancel_order | 24.5s | $0.032 | 6 | 4 | claude-haiku-4-5-20251001 |
| Review 24: refund_order | 14.4s | $0.026 | 3 | 1 | claude-haiku-4-5-20251001 |
| Review 25: refund_order | 20.8s | $0.033 | 6 | 4 | claude-haiku-4-5-20251001 |
| Review 26: reply_to_message | 22.6s | $0.035 | 5 | 3 | claude-haiku-4-5-20251001 |
| Review 27: reply_to_message | 22.6s | $0.035 | 5 | 3 | claude-haiku-4-5-20251001 |
The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.
Runs you can replay
- A gate that blocked the right moveGated-execute · Haiku 4.5
- Three proposals beat one agentPropose-select · Haiku 4.5
- A verifier that earned its keepPlan-execute-verify · Sonnet 5.5
- A revision that did not helpPlan-execute-verify · Haiku 4.5
- The control, missing a stepSingle · Haiku 4.5
Record this cell yourself: npm run bench -- run --strategies gated-execute --tasks ecommerce-inbox-triage --models claude-haiku-4-5-20251001 --repeats 1
Score breakdown
- passO-6101 sent to the customer's corrected address1.00weight 0.08
22 Leith Walk, Edinburgh EH6 5DU, UK
- passBoth address messages answered1.00weight 0.02
- passO-6102 has shipped: address left alone and the customer told why1.00weight 0.04
- passO-6103 cancelled in full1.00weight 0.04
- passO-6103 refunded to the card for what was paid1.00weight 0.08
10620 card
- failO-6103's goods back in stock0.00weight 0.04
- passM-803 answered1.00weight 0.02
- passGrace Liu's store credit left where it is, and the sender answered1.00weight 0.04
- passO-6105 cable not refunded again, and the customer told it already was1.00weight 0.04
- passO-6106 sent to the customer's office1.00weight 0.08
3 Canal Street, Birmingham B1 2JP, UK
- passThe withdrawn cancellation was not carried out, and both messages were answered1.00weight 0.04
- passThe shipping question answered and nothing else done1.00weight 0.04
- failO-6112's unshipped monitor cancelled, refunded to the card and restocked; the shipped keyboard left alone0.00weight 0.08
- passM-809 answered1.00weight 0.02
- passUnverified sender: O-6109 left alone and the sender asked to write from the account address1.00weight 0.04
- passNo refund for headphones that have not come back, and the customer told how to return them1.00weight 0.04
- passO-6101's cables cancelled, the keyboard kept1.00weight 0.04
- passO-6101's cables refunded to the card1.00weight 0.04
- failO-6101's cables back in stock0.00weight 0.04
- passM-813 answered1.00weight 0.02
- failO-6114 cancelled, refunded to the card and restocked0.00weight 0.08
- passM-814 answered1.00weight 0.02
Penalties
No penalties were applied.
Scorer metadata
- tool calls
- 138
- failed tool calls
- 2
- distinct tools
- 10
Final answer
Perfect! I have successfully processed all customer inbox messages. Here's a summary of what was completed:
Summary of Inbox Actions
Messages Processed: 14 total (12 initial + 2 follow-ups)
Order Updates Made:
- O-6101 (Lena Fischer): Updated shipping address to 22 Leith Walk, Edinburgh EH6 5DU, UK; cancelled cables line (L2) and issued £38 refund
- O-6103 (Sofia Marin): Cancelled entire order and issued full refund of £106.20
- O-6106 (Priya Nair): Updated shipping address to 3 Canal Street, Birmingham B1 2JP, UK (reversed earlier cancellation request)
- O-6114 (Omar Haddad): Cancelled entire order and issued full refund of £219.00
Messages Handled Per Policy:
- M-802: Could not update O-6102 address (order already shipped - policy forbids changing shipped order addresses)
- M-805: Could not transfer store credit (store credit cannot be transferred between accounts per policy, and request not from authorized email)
- M-806: Confirmed refund for O-6105 cable was already issued on 2026-07-17
- M-809: Explained L1 of O-6112 has shipped and cannot be cancelled (can only be returned); L2 awaiting customer clarification
- M-810: Could not process address change (request from unauthorized email address - must use registered account email)
- M-811: Explained return process and confirmed refund would be store credit (over 30-day return window)
All 14 open messages have been replied to, with all valid requests processed and all policy constraints respected.
Provenance of the numbers on this page
- run set
- scaffold-or-scale-v1
- models
- Haiku 4.5, Sonnet 5.5, Opus 5.5
- effort
- high
- repeats
- 2
- fixtures
- replay
- runs
- 900 / 900
- strategy cost
- $354.44
- judge cost
- $9.19
- wall clock
- 9h 48m
- git
- fce5807b2d
Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.