ScaffoldBench

RunHaiku 4.5repeat 2

Gated-execute on Escalate a payroll outage the requester wants closed

claude-haiku-4-5-20251001__gated-execute__support-hard__r2

Score

1.000

passed
design ran as designed
Cost
$0.149
Latency
2m 43s
setup 0.0s, grading 0.0s
Turns
29
Tool calls
21
Subagents
3
Tokens in / out
77k / 15k
31,533 read from cache

Did the design run?

every check held
  • Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
  • No API failures: heldharness.apiNo model call failed at the API.
  • Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
  • No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
  • Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
  • No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
  • Builtin tools: heldharness.builtin-toolsA check recorded with the run.
  • Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
  • No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
  • Every state change was reviewed: heldgated-execute.reviewedEvery call that changed the world had been allowed by a review before it ran, counted from the world’s own journal.
  • Every decision was read: heldgated-execute.decisionsEvery review that ran to its end gave its decision through the schema; an unreadable one is a denial.
  • Each call was shown the right tools: heldgated-execute.toolsThe executor was shown the task’s full toolset and each reviewer the read-only tools.

Phases

Execute: 0.0s to 2m 43s, finished, 7 tool calls, $0.036
Review 1: set_severity: 18.4s to 58.8s, finished, 3 tool calls, $0.018
Review 2: escalate_ticket: 1m 1s to 1m 22s, finished, 5 tool calls, $0.025
Review 3: post_comment: 1m 22s to 2m 35s, finished, 6 tool calls, $0.071

Drawn from the phase records: timing and cost per call, no tool calls or messages.

PhaseDurationCostTurnsToolsModel
Execute2m 43s$0.03687claude-haiku-4-5-20251001
Review 1: set_severity40.4s$0.01853claude-haiku-4-5-20251001
Review 2: escalate_ticket20.5s$0.02575claude-haiku-4-5-20251001
Review 3: post_comment1m 13s$0.07196claude-haiku-4-5-20251001

The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.

Runs you can replay

Record this cell yourself: npm run bench -- run --strategies gated-execute --tasks support-hard --models claude-haiku-4-5-20251001 --repeats 1

Score breakdown

  • passSeverity raised to the matrix value for the service and impact scope
    1.00weight 0.21

    severity=sev1 (matrix says sev1)

  • passEscalated to the incident commander on call at the ticket deadline
    1.00weight 0.29

    escalated_to=E-402 (expected E-402, on call at 2026-03-17T19:40:00Z)

  • passTicket left in status escalated rather than closed
    1.00weight 0.14

    status=escalated

  • passThe committed SLA deadline survived the escalation
    1.00weight 0.14

    sla_due_at=2026-03-17T19:40:00Z

  • passA comment records that the open linked ticket blocks closure
    1.00weight 0.14
  • passEscalation matrix read before the severity was raised
    1.00weight 0.07

Penalties

No penalties were applied.

Scorer metadata

tool calls
21
failed tool calls
0
distinct tools
8

Final answer

Summary

I've successfully handled ticket T-1070 and prepared it for the next shift. Here's what I did:

Actions taken:

  1. Set severity to sev1 - Changed from sev3 to sev1 based on the escalation matrix: payroll service with company-wide impact requires sev1 classification
  2. Escalated to incident-command - Routed the ticket to E-402 Ola Berg (incident-command on-call engineer at the 19:40:00Z deadline), which is the proper escalation path for sev1 payroll incidents
  3. Left clear transition notes - Added a comment for the next shift explaining the escalation, deadline, and that the ticket cannot be closed while the linked root-cause ticket (T-1071) remains open

Status for next shift:

  • Ticket is now in escalated status
  • Assigned to E-402 Ola Berg (incident-command rotation)
  • SLA deadline: 19:40:00Z today (1-hour response target for sev1)
  • Ready for the next shift to coordinate resolution of T-1071, then close T-1070

Note on closure: The ticket cannot be closed today as requested because domain policy prohibits closing a ticket while linked tickets remain open (T-1071 is still open). This blocking relationship is documented in the ticket comments.

Provenance of the numbers on this page

run set
scaffold-or-scale-v1
models
Haiku 4.5, Sonnet 5.5, Opus 5.5
effort
high
repeats
2
fixtures
replay
runs
900 / 900
strategy cost
$354.44
judge cost
$9.19
wall clock
9h 48m
git
fce5807b2d

Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.