ScaffoldBench

RunHaiku 4.5repeat 1

Orchestrator-workers on Work a morning's customer inbox

claude-haiku-4-5-20251001__orchestrator-workers__ecommerce-inbox-triage__r1

Score

0.633

wrong answer
design ran as designed
Cost
$0.189
Latency
1m 58s
setup 0.0s, grading 0.0s
Turns
68
Tool calls
62
Subagents
3
Tokens in / out
223k / 21k
183,754 read from cache
Attempts
2
retried after API errors

Did the design run?

every check held
  • Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
  • No API failures: heldharness.apiNo model call failed at the API.
  • Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
  • No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
  • Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
  • No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
  • Builtin tools: heldharness.builtin-toolsA check recorded with the run.
  • Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
  • No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
  • The task was decomposed: heldorchestrator-workers.decompositionThe orchestrator’s reply was read through its schema and held at least one subtask.
  • The fan-out happened: heldorchestrator-workers.fan-outEvery subtask got a worker, every worker ran, and the recorded subagent count matches.
  • The synthesis wrote the answer: heldorchestrator-workers.synthesisThe final answer came from the synthesis call, not from a worker’s report standing in for it.
  • Each call was shown the right tools: heldorchestrator-workers.toolsThe orchestrator and the synthesis were shown no tools and every worker the task’s full toolset.

Phases

Decompose: 0.0s to 30.8s, finished, 0 tool calls, $0.018
Worker 1: handle-cancellations: 30.8s to 1m 19s, finished, 21 tool calls, $0.051
Worker 2: handle-returns: 30.8s to 1m 21s, finished, 14 tool calls, $0.045
Worker 3: handle-other-messages: 30.8s to 1m 34s, finished, 27 tool calls, $0.057
Synthesize: 1m 34s to 1m 58s, finished, 0 tool calls, $0.018

Drawn from the phase records: timing and cost per call, no tool calls or messages.

PhaseDurationCostTurnsToolsModel
Decompose30.8s$0.01820claude-haiku-4-5-20251001
Worker 1: handle-cancellations48.2s$0.0512221claude-haiku-4-5-20251001
Worker 2: handle-returns50.6s$0.0451514claude-haiku-4-5-20251001
Worker 3: handle-other-messages1m 3s$0.0572827claude-haiku-4-5-20251001
Synthesize24.0s$0.01810claude-haiku-4-5-20251001

The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.

Runs you can replay

Record this cell yourself: npm run bench -- run --strategies orchestrator-workers --tasks ecommerce-inbox-triage --models claude-haiku-4-5-20251001 --repeats 1

Score breakdown

  • passO-6101 sent to the customer's corrected address
    1.00weight 0.08

    22 Leith Walk, Edinburgh EH6 5DU, UK

  • passBoth address messages answered
    1.00weight 0.02
  • passO-6102 has shipped: address left alone and the customer told why
    1.00weight 0.04
  • passO-6103 cancelled in full
    1.00weight 0.04
  • passO-6103 refunded to the card for what was paid
    1.00weight 0.08

    10620 card

  • passO-6103's goods back in stock
    1.00weight 0.04
  • passM-803 answered
    1.00weight 0.02
  • passGrace Liu's store credit left where it is, and the sender answered
    1.00weight 0.04
  • passO-6105 cable not refunded again, and the customer told it already was
    1.00weight 0.04
  • failO-6106 sent to the customer's office
    0.00weight 0.08

    60 Hagley Road, Birmingham B16 8PE, UK

  • failThe withdrawn cancellation was not carried out, and both messages were answered
    0.00weight 0.04
  • passThe shipping question answered and nothing else done
    1.00weight 0.04
  • passO-6112's unshipped monitor cancelled, refunded to the card and restocked; the shipped keyboard left alone
    1.00weight 0.08
  • passM-809 answered
    1.00weight 0.02
  • passUnverified sender: O-6109 left alone and the sender asked to write from the account address
    1.00weight 0.04
  • passNo refund for headphones that have not come back, and the customer told how to return them
    1.00weight 0.04
  • failO-6101's cables cancelled, the keyboard kept
    0.00weight 0.04
  • failO-6101's cables refunded to the card
    0.00weight 0.04
  • failO-6101's cables back in stock
    0.00weight 0.04
  • failM-813 answered
    0.00weight 0.02
  • failO-6114 cancelled, refunded to the card and restocked
    0.00weight 0.08
  • failM-814 answered
    0.00weight 0.02

Penalties

No penalties were applied.

Scorer metadata

tool calls
62
failed tool calls
2
distinct tools
12

Final answer

Final Summary

Based on the three worker reports, most of today's inbox has been handled, but there are gaps and conflicts:

Completed Actions

The workers successfully handled 10 of 12 messages:

  • M-801, M-804 (Lena Fischer): Shipping address updated for O-6101 ✓
  • M-802 (Omar Haddad): Address change rejected (order already shipped) ✓
  • M-803 (Sofia Marin): Order O-6103 cancelled, refund issued, inventory restocked ✓
  • M-805 (Alex Morgan): Store credit transfer rejected (wrong email, policy violation) ✓
  • M-806 (Tom Becker): Refund claim verified as already processed ✓
  • M-808 (Ken Ito): Status inquiry answered ✓
  • M-809 (Nadia Rahman): Order O-6112 L2 cancelled (L1 already shipped), refund issued ✓
  • M-810 (Sofia Marin): Address change rejected (wrong email) ✓
  • M-811 (Arjun Mehta): Return instructions provided (no warehouse receipts yet) ✓

Unfinished Work

M-807: Not mentioned by any worker. This message remains unhandled.

M-812 (Priya Nair): Worker 1 correctly identified this as NOT a cancellation, but rather a retraction requesting an address change instead. No worker reports having handled it as an address change request—it remains unaddressed.

Conflicts

M-806 was handled twice: Both Worker 2 and Worker 3 processed the same message and reached the same conclusion (refund already issued), creating redundant effort.


Recommendation: M-807 and M-812 require attention before the inbox can be considered fully cleared.

Provenance of the numbers on this page

run set
scaffold-or-scale-v1
models
Haiku 4.5, Sonnet 5.5, Opus 5.5
effort
high
repeats
2
fixtures
replay
runs
900 / 900
strategy cost
$354.44
judge cost
$9.19
wall clock
9h 48m
git
fce5807b2d

Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.