RunHaiku 4.5repeat 2

Plan-execute-verify on Triage the weekend's queue on Monday morning

claude-haiku-4-5-20251001__plan-execute-verify__support-monday-triage__r2

Score

0.902

wrong answer

design ran as designed

Cost: $0.375
Latency: 5m 29s; setup 0.0s, grading 0.0s
Turns: 109
Tool calls: 104
Subagents: 0
Tokens in / out: 586k / 40k; 520,656 read from cache

Did the design run?

every check held

Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
No API failures: heldharness.apiNo model call failed at the API.
Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
Builtin tools: heldharness.builtin-toolsA check recorded with the run.
Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
The plan was a plan: heldplan-execute-verify.planThe planner’s reply was read through its schema and held at least one step.
Every verdict was read: heldplan-execute-verify.verdictsEvery review round ended with a verdict read from the schema reply, not a default.
The loop did what its verdicts said: heldplan-execute-verify.loopEvery verdict that called for a revision got one, and nothing was revised without such a verdict.
Each call was shown the right tools: heldplan-execute-verify.toolsThe planner was shown no tools, the verifier the read-only ones, and the executor and reviser the full toolset.

Phases

Spend$0.375

Drawn from the phase records: timing and cost per call, no tool calls or messages.

Phase	Duration	Cost	Turns	Tools	Model
Plan	38.1s	$0.024	2	0	claude-haiku-4-5-20251001
Execute	2m 15s	$0.182	69	68	claude-haiku-4-5-20251001
Verify	2m 36s	$0.169	38	36	claude-haiku-4-5-20251001

The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.

Runs you can replay

A gate that blocked the right moveGated-execute · Haiku 4.5
Three proposals beat one agentPropose-select · Haiku 4.5
A verifier that earned its keepPlan-execute-verify · Sonnet 5.5
A revision that did not helpPlan-execute-verify · Haiku 4.5
The control, missing a stepSingle · Haiku 4.5

Record this cell yourself: npm run bench -- run --strategies plan-execute-verify --tasks support-monday-triage --models claude-haiku-4-5-20251001 --repeats 1

Score breakdown

passT-2001 graded sev3
1.00weight 0.02
severity=sev3
passT-2001 due 2026-03-23T17:00:00Z
1.00weight 0.02
sla_due_at=2026-03-23T17:00:00Z
passT-2001 assigned to E-303
1.00weight 0.02
assignee=E-303
passT-2002 graded sev4
1.00weight 0.02
severity=sev4
passT-2002 due 2026-03-26T17:00:00Z
1.00weight 0.02
sla_due_at=2026-03-26T17:00:00Z
passT-2002 assigned to E-203
1.00weight 0.02
assignee=E-203
passT-2003 graded sev2
1.00weight 0.02
severity=sev2
failT-2003 due 2026-03-23T10:30:00Z
0.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
passT-2003 assigned to E-101
1.00weight 0.02
assignee=E-101
passT-2004 graded sev2
1.00weight 0.02
severity=sev2
passT-2004 due 2026-03-23T12:10:00Z
1.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
passT-2004 assigned to E-201
1.00weight 0.02
assignee=E-201
failT-2006 graded sev2
0.00weight 0.02
severity=sev3
failT-2006 due 2026-03-23T12:10:00Z
0.00weight 0.02
sla_due_at=2026-03-23T17:00:00Z
passT-2006 assigned to E-201
1.00weight 0.02
assignee=E-201
passT-2007 graded sev2
1.00weight 0.02
severity=sev2
passT-2007 due 2026-03-23T12:10:00Z
1.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
passT-2007 assigned to E-601
1.00weight 0.02
assignee=E-601
passT-2008 graded sev4
1.00weight 0.02
severity=sev4
passT-2008 due 2026-03-26T17:00:00Z
1.00weight 0.02
sla_due_at=2026-03-26T17:00:00Z
passT-2008 assigned to E-302
1.00weight 0.02
assignee=E-302
passT-2009 graded sev4
1.00weight 0.02
severity=sev4
passT-2009 due 2026-03-26T17:00:00Z
1.00weight 0.02
sla_due_at=2026-03-26T17:00:00Z
passT-2009 assigned to E-102
1.00weight 0.02
assignee=E-102
passT-2011 graded sev2
1.00weight 0.02
severity=sev2
passT-2011 due 2026-03-23T12:10:00Z
1.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
passT-2011 assigned to E-201
1.00weight 0.02
assignee=E-201
passT-2013 graded sev2
1.00weight 0.02
severity=sev2
passT-2013 due 2026-03-23T12:10:00Z
1.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
passT-2013 assigned to E-303
1.00weight 0.02
assignee=E-303
passT-2015 graded sev1
1.00weight 0.02
severity=sev1
passT-2015 due 2026-03-23T09:10:00Z
1.00weight 0.02
sla_due_at=2026-03-23T09:10:00Z
passT-2015 assigned to E-201
1.00weight 0.02
assignee=E-201
passT-2016 graded sev4
1.00weight 0.02
severity=sev4
passT-2016 due 2026-03-26T17:00:00Z
1.00weight 0.02
sla_due_at=2026-03-26T17:00:00Z
passT-2016 assigned to E-302
1.00weight 0.02
assignee=E-302
passT-2012 merged into T-2003
1.00weight 0.02
failT-1999 merged into T-2003
0.00weight 0.02
passT-2005 merged into T-2004
1.00weight 0.02
passT-2010 closed as not a service request
1.00weight 0.02
passT-2014 closed as not a service request
1.00weight 0.02

Penalties

No penalties were applied.

Scorer metadata

tool calls: 104
failed tool calls: 0
distinct tools: 14

Final answer

Perfect! All tickets have been successfully triaged. Let me provide a summary of what was completed:

Triage Summary

Closed as Non-Service Requests (2):

T-2014: "Automatic reply: Out of office" - automatic reply, not a service request
T-2010: "Boost your team's productivity with SyncFlow - 30% off" - marketing/spam

Duplicate Merges (2):

T-2005 merged into T-2004 (both CRM search errors)
T-2012 merged into T-2003 (both about payments builds failing)

Triaged and Assigned (12 tickets):

sev1 (60 min response target):

T-2015 (payroll, department) → E-201 Ines Kovac | Due: 2026-03-23T09:10:00Z

sev2 (240 min response target):

T-2003 (build-pipeline, department) → E-101 Dana Whitfield | Due: 2026-03-23T12:10:00Z
T-2004 (crm, department) → E-201 Ines Kovac | Due: 2026-03-23T12:10:00Z
T-2007 (vpn, single-user, SECURITY - credential exposure) → E-601 Noor Haddab | Due: 2026-03-23T12:10:00Z
T-2011 (payroll, team) → E-201 Ines Kovac | Due: 2026-03-23T12:10:00Z
T-2013 (vpn, department) → E-303 Sanna Virtanen (backup for E-301 on leave) | Due: 2026-03-23T12:10:00Z

sev3 (480 min business hours only):

T-2001 (vpn, team) → E-303 Sanna Virtanen (backup for E-301 on leave) | Due: 2026-03-23T17:00:00Z
T-2006 (payroll, single-user) → E-201 Ines Kovac | Due: 2026-03-23T17:00:00Z

sev4 (1440 min business hours only, 3 business days accounting for company holiday):

T-2002 (crm, single-user) → E-203 Amara Osei (backup for E-202 on leave) | Due: 2026-03-26T17:00:00Z
T-2008 (vpn, single-user) → E-302 Marcus Feld | Due: 2026-03-26T17:00:00Z
T-2009 (build-pipeline, single-user) → E-102 Ravi Menon | Due: 2026-03-26T17:00:00Z
T-2016 (vpn, single-user) → E-302 Marcus Feld | Due: 2026-03-26T17:00:00Z

Triage Applied:

✓ Severity determined from escalation matrix (service + impact scope)
✓ SLA deadlines calculated with response targets (on-clock for sev1/sev2, business hours only for sev3/sev4)
✓ Company holiday (2026-03-25) accounted for in sev4 deadline calculation
✓ Leave checked and backup rotations used where necessary
✓ Correct on-call engineer assigned for each rotation at deadline time
✓ Security incident (T-2007: credential exposure) flagged as sev2

Provenance of the numbers on this page

run set: scaffold-or-scale-v1
models: Haiku 4.5, Sonnet 5.5, Opus 5.5
effort: high
repeats: 2
fixtures: replay
runs: 900 / 900
strategy cost: $354.44
judge cost: $9.19
wall clock: 9h 48m
git: fce5807b2d

Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.