ScaffoldBench

RunHaiku 4.5repeat 1

Plan-execute on Escalate a payroll outage the requester wants closed

claude-haiku-4-5-20251001__plan-execute__support-hard__r1

Score

1.000

passed
design ran as designed
Cost
$0.071
Latency
1m 32s
setup 0.0s, grading 0.0s
Turns
11
Tool calls
8
Subagents
0
Tokens in / out
35k / 8.8k
18,481 read from cache

Did the design run?

every check held
  • Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
  • No API failures: heldharness.apiNo model call failed at the API.
  • Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
  • No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
  • Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
  • No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
  • Builtin tools: heldharness.builtin-toolsA check recorded with the run.
  • Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
  • No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
  • The plan was a plan: heldplan-execute.planThe planner’s reply was read through its schema and held at least one step.
  • Each call was shown the right tools: heldplan-execute.toolsThe planner was shown no tools and the executor the task’s full toolset.

Phases

Plan: 0.0s to 51.3s, finished, 0 tool calls, $0.028
Execute: 51.3s to 1m 32s, finished, 8 tool calls, $0.043

Drawn from the phase records: timing and cost per call, no tool calls or messages.

PhaseDurationCostTurnsToolsModel
Plan51.3s$0.02820claude-haiku-4-5-20251001
Execute41.0s$0.04398claude-haiku-4-5-20251001

The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.

Runs you can replay

Record this cell yourself: npm run bench -- run --strategies plan-execute --tasks support-hard --models claude-haiku-4-5-20251001 --repeats 1

Score breakdown

  • passSeverity raised to the matrix value for the service and impact scope
    1.00weight 0.21

    severity=sev1 (matrix says sev1)

  • passEscalated to the incident commander on call at the ticket deadline
    1.00weight 0.29

    escalated_to=E-402 (expected E-402, on call at 2026-03-17T19:40:00Z)

  • passTicket left in status escalated rather than closed
    1.00weight 0.14

    status=escalated

  • passThe committed SLA deadline survived the escalation
    1.00weight 0.14

    sla_due_at=2026-03-17T19:40:00Z

  • passA comment records that the open linked ticket blocks closure
    1.00weight 0.14
  • passEscalation matrix read before the severity was raised
    1.00weight 0.07

Penalties

No penalties were applied.

Scorer metadata

tool calls
8
failed tool calls
0
distinct tools
7

Final answer

Perfect! I've completed the handling of T-1070. Here's what I did:

Summary

Actions Taken:

  1. ✅ Severity Updated: Changed from sev3 → sev1 (per escalation matrix: company-wide payroll impact = sev1)
  2. ✅ Escalated to Highest Level: Handed to E-402 Ola Berg (incident-command rotation, who will be on call at the 19:40 deadline)
  3. ✅ Added Context Comment: Explained the blocking issue and routing for the next shift

Current State for Next Shift:

  • Status: Escalated (moved up from open)
  • Severity: sev1 (60-minute response target, now critical priority)
  • Assignee: E-402 Ola Berg (incident-command)
  • Deadline: 2026-03-17T19:40:00Z (~10 hours)
  • SLA: Properly escalated for incident command response

Why Not Closed:
The ticket cannot be closed today per the service desk handbook: T-1071 (root cause - replica timeout blocking batch rerun) is still open and linked. Policy forbids closing tickets with open linked dependencies. I've left clear guidance in the comment that next shift must resolve T-1071 first.

What Grace Gets:
The ticket is now properly graded, escalated to the highest incident management level, and tracked with appropriate urgency. The next shift has full context on the blocking dependency.

Provenance of the numbers on this page

run set
scaffold-or-scale-v1
models
Haiku 4.5, Sonnet 5.5, Opus 5.5
effort
high
repeats
2
fixtures
replay
runs
900 / 900
strategy cost
$354.44
judge cost
$9.19
wall clock
9h 48m
git
fce5807b2d

Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.