ScaffoldBench

RunOpus 5.5repeat 2

Gated-execute on Consolidate duplicate CRM reports

claude-opus-5-5__gated-execute__support-medium__r2

Score

1.000

passed
design ran as designed
Cost
$0.253
Latency
1m 5s
setup 0.0s, grading 0.0s
Turns
42
Tool calls
33
Subagents
4
Tokens in / out
105k / 5.1k
82,790 read from cache

Did the design run?

every check held
  • Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
  • No API failures: heldharness.apiNo model call failed at the API.
  • Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
  • No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
  • Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
  • No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
  • Builtin tools: heldharness.builtin-toolsA check recorded with the run.
  • Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
  • No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
  • Every state change was reviewed: heldgated-execute.reviewedEvery call that changed the world had been allowed by a review before it ran, counted from the world’s own journal.
  • Every decision was read: heldgated-execute.decisionsEvery review that ran to its end gave its decision through the schema; an unreadable one is a denial.
  • Each call was shown the right tools: heldgated-execute.toolsThe executor was shown the task’s full toolset and each reviewer the read-only tools.

Phases

Execute: 0.0s to 1m 5s, finished, 13 tool calls, $0.091
Review 1: merge_tickets: 11.6s to 22.5s, finished, 5 tool calls, $0.044
Review 2: set_severity: 24.1s to 32.6s, finished, 4 tool calls, $0.035
Review 3: assign_ticket: 32.6s to 42.3s, finished, 5 tool calls, $0.037
Review 4: post_comment: 45.7s to 56.9s, finished, 6 tool calls, $0.047

Drawn from the phase records: timing and cost per call, no tool calls or messages.

PhaseDurationCostTurnsToolsModel
Execute1m 5s$0.0911413claude-opus-5-5
Review 1: merge_tickets10.9s$0.04475claude-opus-5-5
Review 2: set_severity8.5s$0.03564claude-opus-5-5
Review 3: assign_ticket9.7s$0.03775claude-opus-5-5
Review 4: post_comment11.2s$0.04786claude-opus-5-5

The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.

Runs you can replay

Record this cell yourself: npm run bench -- run --strategies gated-execute --tasks support-medium --models claude-opus-5-5 --repeats 1

Score breakdown

  • passSurvivor carries the earliest SLA deadline of the merged set
    1.00weight 0.23

    sla_due_at=2026-03-17T12:40:00Z (expected 2026-03-17T12:40:00Z)

  • passBoth duplicate reports were merged into the earliest-created ticket
    1.00weight 0.23

    T-1053: status=merged, merged_into=T-1052; T-1054: status=merged, merged_into=T-1052

  • passThe engineering tracking ticket now points at the survivor
    1.00weight 0.15

    T-1061 links=[T-1052]

  • passSurvivor re-graded from the matrix for its widened impact scope
    1.00weight 0.15

    severity=sev2 (matrix says sev2)

  • passSurvivor assigned to the engineer on call for the owning rotation at its deadline
    1.00weight 0.15

    assignee=E-201 (expected E-201)

  • passEvery ticket folded in was read before the merge
    1.00weight 0.08

Penalties

No penalties were applied.

Scorer metadata

tool calls
33
failed tool calls
0
distinct tools
10

Final answer

I merged the three reports of the same CRM problem into one ticket, T-1052. It's now graded sev2 and assigned to Ines Kovac (E-201).

What I merged: T-1052, T-1053 and T-1054 all describe the same outage: CRM account search returns an HTTP 500 for every query, starting around 07:00.

  • Kept ticket: T-1052 stays open because it was reported first (07:05). T-1053 and T-1054 are now marked as merged into it.
  • Scope and severity: T-1052 took on the widest impact in the set, "department", from T-1053, whose requester said all of Revenue Ops is blocked. The escalation matrix rates CRM at department scope as sev2. The merge left it at sev3, so I raised it to sev2.
  • Deadline: 2026-03-17 12:40 UTC, the earliest deadline already promised on any of the three (it came from T-1053). That's about 3h20m from now, earlier than T-1052's own 15:05. The rules say the merged ticket keeps the earliest promised deadline.
  • Assignee: Ines Kovac is on call for business-apps, the team that owns CRM, when the 12:40 deadline falls. T-1053 had been assigned to E-202 (Tomas Lindqvist), but that ticket is now merged, so T-1052's assignee is the one that counts.
  • Link: T-1054 was linked to T-1061, and that link moved to T-1052. I left a comment on T-1052 recording all of this.

What I didn't change:

  • T-1061 is engineering's ticket for tracking the search index rebuild, not another user report of the outage. It's related, but it's a different ticket, so I didn't merge it.
  • T-1055 is about CSV exports producing an empty file, and its requester says search works fine for them. That's a different problem.

I haven't escalated T-1052. The matrix sends sev2 escalations to the platform-primary team, but the task only asked for grading and assignment. If it needs escalating, that would go to whoever is on call for platform-primary at 12:40.

Provenance of the numbers on this page

run set
scaffold-or-scale-v1
models
Haiku 4.5, Sonnet 5.5, Opus 5.5
effort
high
repeats
2
fixtures
replay
runs
900 / 900
strategy cost
$354.44
judge cost
$9.19
wall clock
9h 48m
git
fce5807b2d

Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.