RunOpus 5.5repeat 2
Orchestrator-workers on Settle a desk of returns by what actually came back
claude-opus-5-5__orchestrator-workers__ecommerce-returns-desk__r2
Score
0.854
- Cost
- $0.616
- Latency
- 2m 15s
- setup 0.0s, grading 0.0s
- Turns
- 93
- Tool calls
- 89
- Subagents
- 1
- Tokens in / out
- 292k / 16k
- 257,416 read from cache
Did the design run?
- Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
- No API failures: heldharness.apiNo model call failed at the API.
- Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
- No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
- Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
- No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
- Builtin tools: heldharness.builtin-toolsA check recorded with the run.
- Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
- No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
- The task was decomposed: heldorchestrator-workers.decompositionThe orchestrator’s reply was read through its schema and held at least one subtask.
- The fan-out happened: heldorchestrator-workers.fan-outEvery subtask got a worker, every worker ran, and the recorded subagent count matches.
- The synthesis wrote the answer: heldorchestrator-workers.synthesisThe final answer came from the synthesis call, not from a worker’s report standing in for it.
- Each call was shown the right tools: heldorchestrator-workers.toolsThe orchestrator and the synthesis were shown no tools and every worker the task’s full toolset.
Phases
Drawn from the phase records: timing and cost per call, no tool calls or messages.
| Phase | Duration | Cost | Turns | Tools | Model |
|---|---|---|---|---|---|
| Decompose | 8.9s | $0.040 | 2 | 0 | claude-opus-5-5 |
| Worker 1: all | 1m 44s | $0.500 | 90 | 89 | claude-opus-5-5 |
| Synthesize | 21.8s | $0.077 | 1 | 0 | claude-opus-5-5 |
The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.
Runs you can replay
- A gate that blocked the right moveGated-execute · Haiku 4.5
- Three proposals beat one agentPropose-select · Haiku 4.5
- A verifier that earned its keepPlan-execute-verify · Sonnet 5.5
- A revision that did not helpPlan-execute-verify · Haiku 4.5
- The control, missing a stepSingle · Haiku 4.5
Record this cell yourself: npm run bench -- run --strategies orchestrator-workers --tasks ecommerce-returns-desk --models claude-opus-5-5 --repeats 1
Score breakdown
- passRMA-801: one refund of the right amount and method1.00weight 0.04
expected 10965 card; got 10965 card
- passRMA-801 left closed1.00weight 0.01
- passRMA-802: one refund of the right amount and method1.00weight 0.04
expected 15900 card; got 15900 card
- passRMA-802 left closed1.00weight 0.01
- passRMA-803: one refund of the right amount and method1.00weight 0.04
expected 27965 store_credit; got 27965 store_credit
- passRMA-803 left closed1.00weight 0.01
- passRMA-804: one refund of the right amount and method1.00weight 0.04
expected 27965 store_credit; got 27965 store_credit
- passRMA-804 left closed1.00weight 0.01
- passRMA-805: one refund of the right amount and method1.00weight 0.04
expected 5520 card; got 5520 card
- passRMA-805 left closed1.00weight 0.01
- passRMA-806: one refund of the right amount and method1.00weight 0.04
expected 7350 card; got 7350 card
- passRMA-806 left closed1.00weight 0.01
- failRMA-807: one refund of the right amount and method0.00weight 0.04
expected 15900 card; got no refund
- failRMA-807 left closed0.00weight 0.01
- passRMA-808: investigation opened, nothing refunded1.00weight 0.04
expected no refund; got no refund
- passRMA-808 left investigating1.00weight 0.01
- passRMA-809: one refund of the right amount and method1.00weight 0.04
expected 3800 card; got 3800 card
- passRMA-809 left open1.00weight 0.01
- passRMA-810: one refund of the right amount and method1.00weight 0.04
expected 9900 card; got 9900 card
- passRMA-810 left closed1.00weight 0.01
- passRMA-811: one refund of the right amount and method1.00weight 0.04
expected 4900 card; got 4900 card
- passRMA-811 left closed1.00weight 0.01
- passRMA-812: one refund of the right amount and method1.00weight 0.04
expected 21900 card; got 21900 card
- passRMA-812 left closed1.00weight 0.01
- passRMA-813: one refund of the right amount and method1.00weight 0.04
expected 10965 card; got 10965 card
- passRMA-813 left closed1.00weight 0.01
- passRMA-814: one refund of the right amount and method1.00weight 0.04
expected 31800 card; got 31800 card
- passRMA-814 left closed1.00weight 0.01
- passRMA-815: one refund of the right amount and method1.00weight 0.04
expected 10965 card; got 10965 card
- passRMA-815 left closed1.00weight 0.01
- failRMA-816: one refund of the right amount and method0.00weight 0.04
expected 4165 card; got no refund
- failRMA-816 left closed0.00weight 0.01
- passP-KEY returns restocked into the right buckets1.00weight 0.02
sellable +3 damaged +1 (expected +3 / +1)
- failP-HDP returns restocked into the right buckets0.00weight 0.02
sellable +3 damaged +0 (expected +4 / +0)
- passP-MON returns restocked into the right buckets1.00weight 0.02
sellable +2 damaged +0 (expected +2 / +0)
- passP-HUB returns restocked into the right buckets1.00weight 0.02
sellable +1 damaged +0 (expected +1 / +0)
- failP-MOU returns restocked into the right buckets0.00weight 0.02
sellable +1 damaged +2 (expected +2 / +2)
- passP-CAB returns restocked into the right buckets1.00weight 0.02
sellable +1 damaged +1 (expected +1 / +1)
- passP-DOC returns restocked into the right buckets1.00weight 0.02
sellable +0 damaged +1 (expected +0 / +1)
- passStore-credit balances moved by exactly the store-credit refunds owed1.00weight 0.02
Penalties
No penalties were applied.
Scorer metadata
- tool calls
- 89
- failed tool calls
- 0
- distinct tools
- 13
Final answer
The open RMAs are mostly worked through, but two things are unresolved. The customer who wrote about RMA-807 got no reply, which the handbook requires. And the count of closed RMAs in the worker's report doesn't match its own table.
Closed: refunded, restocked by warehouse grade
| RMA | Refund | Basis | Restocked |
|---|---|---|---|
| 801 | $109.65 card | 15% change-of-mind fee; requested 07-08, before PU-21 removed the fee | P-KEY ×1 sellable |
| 802 | $159.00 card | No fee under PU-21 | P-HDP ×1 sellable |
| 803 | $279.65 store credit | 15% fee; requested 41 days after shipping. Customer became gold on 07-15, after the request, so PU-18's 45-day window doesn't apply | P-MON ×1 sellable |
| 804 | $279.65 store credit | 15% fee; 41 days, standard tier | P-MON ×1 sellable |
| 805 | $55.20 card | 20% fee under PU-15 (requested 06-25) | P-HUB ×1 sellable |
| 806 | $73.50 card | Defective, no fee; amount actually paid after the MOUSE25 discount | P-MOU ×2 damaged |
| 810 | $99.00 card | Defective; $129.00 paid less $30.00 already refunded | P-KEY ×1 damaged |
| 811 | $49.00 card | Damaged in transit, no fee | P-MOU ×1 sellable |
| 812 | $219.00 card | Defective, 28 days after shipping | P-DOC ×1 damaged |
| 813 | $109.65 card | 15% fee; requested on day 30, still inside the window | P-KEY ×1 sellable |
| 814 | $318.00 card | No fee under PU-21; both units received | P-HDP ×2 sellable |
| 815 | $109.65 card | 15% fee (requested 07-09, before PU-21); 38 days, inside the 45-day platinum window | P-KEY ×1 sellable |
For RMA-803 and RMA-804, the store credit was recorded against the order and also added to each customer's balance. C-803 now has $279.65 and C-804 has $291.65.
Not closed
- RMA-809 (open): 2 of the 3 cables have arrived. $38.00 was refunded to card with no fee under PU-21. One unit went back as sellable and one as damaged. The third unit still needs settling when it arrives.
- RMA-808 (investigation INV-1 opened): the return covers a monitor (P-MON), but the warehouse received a cable (P-CAB). Nothing was refunded or restocked.
- RMA-807 (open): nothing has been received. The customer says tracking showed delivery on 07-23 and wants a refund now. Under the rules nothing is refunded until the warehouse logs the parcel. It may be worth asking the warehouse whether it has arrived.
- RMA-816 (open): nothing has been received yet.
Gaps and inconsistencies in the report
- No reply on RMA-807: the worker sent no customer emails, saying the returns rules don't call for them. But the handbook says every message worked must get a reply (
reply_to_message). The RMA-807 customer still needs one explaining that no refund can be issued until the warehouse receives the parcel. The report also doesn't say whether that message came from the email address on the account. - Count mismatch: the report says 13 RMAs were settled and closed, but its table lists 12. With RMA-809, 808, 807 and 816, that accounts for all 16. So 12 closed appears correct, but the report contradicts itself.
- Date mismatch: the tools gave today's date as 2026-07-25, while the environment says 2026-10-12. The worker says this changed no outcome because every rule depends on request and ship dates. I can't check that independently.
Provenance of the numbers on this page
- run set
- scaffold-or-scale-v1
- models
- Haiku 4.5, Sonnet 5.5, Opus 5.5
- effort
- high
- repeats
- 2
- fixtures
- replay
- runs
- 900 / 900
- strategy cost
- $354.44
- judge cost
- $9.19
- wall clock
- 9h 48m
- git
- fce5807b2d
Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.