ScaffoldBench

RunOpus 5.5repeat 1

Orchestrator-workers on Escalate a payroll outage the requester wants closed

claude-opus-5-5__orchestrator-workers__support-hard__r1

Score

1.000

passed
design ran as designed
Cost
$0.128
Latency
44.2s
setup 0.0s, grading 0.0s
Turns
13
Tool calls
9
Subagents
1
Tokens in / out
43k / 3.7k
33,539 read from cache

Did the design run?

every check held
  • Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
  • No API failures: heldharness.apiNo model call failed at the API.
  • Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
  • No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
  • Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
  • No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
  • Builtin tools: heldharness.builtin-toolsA check recorded with the run.
  • Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
  • No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
  • The task was decomposed: heldorchestrator-workers.decompositionThe orchestrator’s reply was read through its schema and held at least one subtask.
  • The fan-out happened: heldorchestrator-workers.fan-outEvery subtask got a worker, every worker ran, and the recorded subagent count matches.
  • The synthesis wrote the answer: heldorchestrator-workers.synthesisThe final answer came from the synthesis call, not from a worker’s report standing in for it.
  • Each call was shown the right tools: heldorchestrator-workers.toolsThe orchestrator and the synthesis were shown no tools and every worker the task’s full toolset.

Phases

Decompose: 0.0s to 9.0s, finished, 0 tool calls, $0.022
Worker 1: all: 9.0s to 31.6s, finished, 9 tool calls, $0.072
Synthesize: 31.6s to 44.2s, finished, 0 tool calls, $0.034

Drawn from the phase records: timing and cost per call, no tool calls or messages.

PhaseDurationCostTurnsToolsModel
Decompose9.0s$0.02220claude-opus-5-5
Worker 1: all22.6s$0.072109claude-opus-5-5
Synthesize12.7s$0.03410claude-opus-5-5

The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.

Runs you can replay

Record this cell yourself: npm run bench -- run --strategies orchestrator-workers --tasks support-hard --models claude-opus-5-5 --repeats 1

Score breakdown

  • passSeverity raised to the matrix value for the service and impact scope
    1.00weight 0.21

    severity=sev1 (matrix says sev1)

  • passEscalated to the incident commander on call at the ticket deadline
    1.00weight 0.29

    escalated_to=E-402 (expected E-402, on call at 2026-03-17T19:40:00Z)

  • passTicket left in status escalated rather than closed
    1.00weight 0.14

    status=escalated

  • passThe committed SLA deadline survived the escalation
    1.00weight 0.14

    sla_due_at=2026-03-17T19:40:00Z

  • passA comment records that the open linked ticket blocks closure
    1.00weight 0.14
  • passEscalation matrix read before the severity was raised
    1.00weight 0.07

Penalties

No penalties were applied.

Scorer metadata

tool calls
9
failed tool calls
0
distinct tools
8

Final answer

T-1070 is now graded sev1 and escalated to the top-level owner. It is still open, because the ticket causing the failure is also still open.

What changed on T-1070

  • Severity: Changed from sev3 to sev1. The escalation matrix rates a company-wide payroll outage as sev1. The grade comes from the matrix, not from how urgent the call was.

    • The report doesn't say whether "company-wide" came from the ticket's impact field or from Grace's call. If it came only from the call, the next shift should confirm it.
  • Owner: At sev1 the matrix sends payroll to the incident-command rotation. The ticket is now assigned to E-402 Ola Berg, who replaces Ines Kovac (E-201). Ola is on call there at the ticket's deadline (shift 18:00–06:00 UTC). Status is now "escalated".
  • Deadline: Still 2026-03-17 19:40 UTC. A sev1 normally gets a 60-minute response target. This deadline was already promised to Grace, though, and a promised deadline can't be moved earlier.
  • Handover note: A comment on T-1070 gives the next shift the regrade, the escalation and the blocker, and notes that payday is Friday.

Why it isn't closed today
Ines's comment says the payroll batch stopped because of the replica problem in T-1071, and it can't be rerun until that's fixed. T-1071 is still open, and a ticket can't be closed while a linked ticket is open. T-1070 can be closed once T-1071 is fixed and the March batch has rerun successfully.

Still to do

  • T-1071 (sev2, impact "department", assigned to E-101 Dana Whitfield, due 10:30 UTC today, about an hour from the 09:20 UTC check) was left unchanged because it wasn't part of this request. It is blocking a company-wide sev1, so someone should decide soon whether it needs regrading or escalating.
  • Grace should be told that the ticket has been escalated but can't be closed until T-1071 is fixed and the payroll batch has run successfully.

Provenance of the numbers on this page

run set
scaffold-or-scale-v1
models
Haiku 4.5, Sonnet 5.5, Opus 5.5
effort
high
repeats
2
fixtures
replay
runs
900 / 900
strategy cost
$354.44
judge cost
$9.19
wall clock
9h 48m
git
fce5807b2d

Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.