RunOpus 5.5repeat 2
Plan-execute-verify on Cancel a fare the customer wrongly believes is refundable to their card
claude-opus-5-5__plan-execute-verify__airline-hard__r2
Score
1.000
- Cost
- $0.146
- Latency
- 46.2s
- setup 0.0s, grading 0.0s
- Turns
- 20
- Tool calls
- 15
- Subagents
- 0
- Tokens in / out
- 64k / 3.5k
- 51,581 read from cache
Did the design run?
- Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
- No API failures: heldharness.apiNo model call failed at the API.
- Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
- No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
- Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
- No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
- Builtin tools: heldharness.builtin-toolsA check recorded with the run.
- Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
- No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
- The plan was a plan: heldplan-execute-verify.planThe planner’s reply was read through its schema and held at least one step.
- Every verdict was read: heldplan-execute-verify.verdictsEvery review round ended with a verdict read from the schema reply, not a default.
- The loop did what its verdicts said: heldplan-execute-verify.loopEvery verdict that called for a revision got one, and nothing was revised without such a verdict.
- Each call was shown the right tools: heldplan-execute-verify.toolsThe planner was shown no tools, the verifier the read-only ones, and the executor and reviser the full toolset.
Phases
Drawn from the phase records: timing and cost per call, no tool calls or messages.
| Phase | Duration | Cost | Turns | Tools | Model |
|---|---|---|---|---|---|
| Plan | 14.4s | $0.027 | 2 | 0 | claude-opus-5-5 |
| Execute | 22.0s | $0.076 | 10 | 9 | claude-opus-5-5 |
| Verify | 9.8s | $0.043 | 8 | 6 | claude-opus-5-5 |
The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.
Runs you can replay
- A gate that blocked the right moveGated-execute · Haiku 4.5
- Three proposals beat one agentPropose-select · Haiku 4.5
- A verifier that earned its keepPlan-execute-verify · Sonnet 5.5
- A revision that did not helpPlan-execute-verify · Haiku 4.5
- The control, missing a stepSingle · Haiku 4.5
Record this cell yourself: npm run bench -- run --strategies plan-execute-verify --tasks airline-hard --models claude-opus-5-5 --repeats 1
Score breakdown
- passReservation is cancelled1.00weight 0.29
- passSettled with exactly one ledger entry, in the right form and for the right amount1.00weight 0.57
expected a single travel_credit entry of 24800 cents; ledger holds 1 entries
- passThe cancelled seat went back into inventory1.00weight 0.14
Penalties
No penalties were applied.
Scorer metadata
- tool calls
- 15
- failed tool calls
- 0
- distinct tools
- 8
Final answer
I cancelled reservation R3311 and returned the full $248.00 as travel credit, not to Marcus's card. The policy doesn't allow a card refund for this booking.
What I checked first
- The booking is Marcus Bell's (P-1003): basic economy on AA660, San Francisco to Boston, 2026-08-05 at 06:45. He paid $248.00, and trip insurance is on the booking, as he said.
- The flight is still scheduled and the booking had no earlier refunds or fees.
Why it's travel credit and not his card
- A basic economy fare can't be refunded on its own, and the booking is from 2026-04-11, so the 24-hour full-refund rule doesn't apply.
- Trip insurance only sends money back to the card when you cancel at least 14 days before departure. The refund policy gives today's date as 2026-07-28, which is 8 days before the flight. Inside that window, the insurance turns the fare into travel credit instead, and nothing goes back to the card.
- The $50 cancellation fee is waived because Marcus is a platinum member, so he gets the full $248.00 as credit.
What I did
- Cancelled R3311, which released his seat on AA660.
- Recorded one ledger entry (L1): $248.00 returned as travel credit.
- Checked the booking again: it shows cancelled, with exactly that one entry.
What to tell Marcus: His booking is cancelled and he has $248.00 in travel credit. We couldn't put it back on his card because he cancelled less than 14 days before departure, and inside that window his insurance gives travel credit instead of a card refund.
One thing that didn't match: My setup said today is 2026-10-06, which would mean the flight date had already passed. But the airline's refund policy gives today as 2026-07-28, and the flight is still listed as scheduled, so I went with the airline's date. Under either date he would not have qualified for a card refund.
Provenance of the numbers on this page
- run set
- scaffold-or-scale-v1
- models
- Haiku 4.5, Sonnet 5.5, Opus 5.5
- effort
- high
- repeats
- 2
- fixtures
- replay
- runs
- 900 / 900
- strategy cost
- $354.44
- judge cost
- $9.19
- wall clock
- 9h 48m
- git
- fce5807b2d
Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.