RunOpus 5.5repeat 2
Plan-execute-verify on Triage a new service desk ticket
claude-opus-5-5__plan-execute-verify__support-easy__r2
Score
1.000
- Cost
- $0.151
- Latency
- 54.9s
- setup 0.0s, grading 0.0s
- Turns
- 19
- Tool calls
- 14
- Subagents
- 0
- Tokens in / out
- 62k / 3.1k
- 48,448 read from cache
Did the design run?
- Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
- No API failures: heldharness.apiNo model call failed at the API.
- Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
- No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
- Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
- No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
- Builtin tools: heldharness.builtin-toolsA check recorded with the run.
- Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
- No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
- The plan was a plan: heldplan-execute-verify.planThe planner’s reply was read through its schema and held at least one step.
- Every verdict was read: heldplan-execute-verify.verdictsEvery review round ended with a verdict read from the schema reply, not a default.
- The loop did what its verdicts said: heldplan-execute-verify.loopEvery verdict that called for a revision got one, and nothing was revised without such a verdict.
- Each call was shown the right tools: heldplan-execute-verify.toolsThe planner was shown no tools, the verifier the read-only ones, and the executor and reviser the full toolset.
Phases
Drawn from the phase records: timing and cost per call, no tool calls or messages.
| Phase | Duration | Cost | Turns | Tools | Model |
|---|---|---|---|---|---|
| Plan | 11.9s | $0.024 | 2 | 0 | claude-opus-5-5 |
| Execute | 30.3s | $0.063 | 10 | 9 | claude-opus-5-5 |
| Verify | 12.8s | $0.065 | 7 | 5 | claude-opus-5-5 |
The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.
Runs you can replay
- A gate that blocked the right moveGated-execute · Haiku 4.5
- Three proposals beat one agentPropose-select · Haiku 4.5
- A verifier that earned its keepPlan-execute-verify · Sonnet 5.5
- A revision that did not helpPlan-execute-verify · Haiku 4.5
- The control, missing a stepSingle · Haiku 4.5
Record this cell yourself: npm run bench -- run --strategies plan-execute-verify --tasks support-easy --models claude-opus-5-5 --repeats 1
Score breakdown
- passSeverity matches the escalation matrix for the service and impact scope1.00weight 0.27
severity=sev3 (matrix says sev3)
- passSLA deadline is the triage time plus the response target for that severity1.00weight 0.27
sla_due_at=2026-03-17T17:20:00Z (expected 2026-03-17T17:20:00Z)
- passAssigned to the engineer on call for the owning rotation at the deadline1.00weight 0.27
assignee=E-301 (expected E-301)
- passTicket left in status open1.00weight 0.09
- passEscalation matrix read before the severity was set1.00weight 0.09
Penalties
No penalties were applied.
Scorer metadata
- tool calls
- 14
- failed tool calls
- 0
- distinct tools
- 9
Final answer
T-1041 is triaged: it's now sev3, due at 2026-03-17T17:20:00Z, and assigned to E-301 Yuki Sato. I re-read the ticket afterwards and all three values saved as intended. Its status moved from new to open.
- Severity (sev3): The ticket is for the VPN service and its recorded impact is "team". The escalation matrix row for that pairing is sev3. Nine people on the Berlin sales floor can't connect, which fits a team-level impact.
- Deadline (17:20Z): The ticket had no deadline. Triage happened at 09:20Z (read from the service desk clock), and sev3's response target is 480 minutes, so the deadline is eight hours later.
- Assignee (E-301 Yuki Sato): The VPN service belongs to the network-primary rotation. I picked the engineer on call there at the deadline, not at the current time. Yuki Sato's shift runs from 08:00Z to 20:00Z on 2026-03-17, which covers 17:20Z with room to spare, and their profile confirms they're on network-primary. This is a triage, not an escalation, so no escalation rotation was involved; sev3 doesn't have one anyway.
T-1041 has no linked tickets, and I didn't touch any other ticket. Nothing I found conflicted with the plan or the handbook rules.
Provenance of the numbers on this page
- run set
- scaffold-or-scale-v1
- models
- Haiku 4.5, Sonnet 5.5, Opus 5.5
- effort
- high
- repeats
- 2
- fixtures
- replay
- runs
- 900 / 900
- strategy cost
- $354.44
- judge cost
- $9.19
- wall clock
- 9h 48m
- git
- fce5807b2d
Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.