ScaffoldBench

RunOpus 5.5repeat 2

Plan-execute on Settle a desk of returns by what actually came back

claude-opus-5-5__plan-execute__ecommerce-returns-desk__r2

Score

0.854

wrong answer
design ran as designed
Cost
$0.560
Latency
2m 1s
setup 0.0s, grading 0.0s
Turns
92
Tool calls
89
Subagents
0
Tokens in / out
274k / 14k
242,469 read from cache

Did the design run?

every check held
  • Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
  • No API failures: heldharness.apiNo model call failed at the API.
  • Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
  • No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
  • Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
  • No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
  • Builtin tools: heldharness.builtin-toolsA check recorded with the run.
  • Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
  • No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
  • The plan was a plan: heldplan-execute.planThe planner’s reply was read through its schema and held at least one step.
  • Each call was shown the right tools: heldplan-execute.toolsThe planner was shown no tools and the executor the task’s full toolset.

Phases

Plan: 0.0s to 19.0s, finished, 0 tool calls, $0.056
Execute: 19.0s to 2m 1s, finished, 89 tool calls, $0.503

Drawn from the phase records: timing and cost per call, no tool calls or messages.

PhaseDurationCostTurnsToolsModel
Plan19.0s$0.05620claude-opus-5-5
Execute1m 42s$0.5039089claude-opus-5-5

The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.

Runs you can replay

Record this cell yourself: npm run bench -- run --strategies plan-execute --tasks ecommerce-returns-desk --models claude-opus-5-5 --repeats 1

Score breakdown

  • passRMA-801: one refund of the right amount and method
    1.00weight 0.04

    expected 10965 card; got 10965 card

  • passRMA-801 left closed
    1.00weight 0.01
  • passRMA-802: one refund of the right amount and method
    1.00weight 0.04

    expected 15900 card; got 15900 card

  • passRMA-802 left closed
    1.00weight 0.01
  • passRMA-803: one refund of the right amount and method
    1.00weight 0.04

    expected 27965 store_credit; got 27965 store_credit

  • passRMA-803 left closed
    1.00weight 0.01
  • passRMA-804: one refund of the right amount and method
    1.00weight 0.04

    expected 27965 store_credit; got 27965 store_credit

  • passRMA-804 left closed
    1.00weight 0.01
  • passRMA-805: one refund of the right amount and method
    1.00weight 0.04

    expected 5520 card; got 5520 card

  • passRMA-805 left closed
    1.00weight 0.01
  • passRMA-806: one refund of the right amount and method
    1.00weight 0.04

    expected 7350 card; got 7350 card

  • passRMA-806 left closed
    1.00weight 0.01
  • failRMA-807: one refund of the right amount and method
    0.00weight 0.04

    expected 15900 card; got no refund

  • failRMA-807 left closed
    0.00weight 0.01
  • passRMA-808: investigation opened, nothing refunded
    1.00weight 0.04

    expected no refund; got no refund

  • passRMA-808 left investigating
    1.00weight 0.01
  • passRMA-809: one refund of the right amount and method
    1.00weight 0.04

    expected 3800 card; got 3800 card

  • passRMA-809 left open
    1.00weight 0.01
  • passRMA-810: one refund of the right amount and method
    1.00weight 0.04

    expected 9900 card; got 9900 card

  • passRMA-810 left closed
    1.00weight 0.01
  • passRMA-811: one refund of the right amount and method
    1.00weight 0.04

    expected 4900 card; got 4900 card

  • passRMA-811 left closed
    1.00weight 0.01
  • passRMA-812: one refund of the right amount and method
    1.00weight 0.04

    expected 21900 card; got 21900 card

  • passRMA-812 left closed
    1.00weight 0.01
  • passRMA-813: one refund of the right amount and method
    1.00weight 0.04

    expected 10965 card; got 10965 card

  • passRMA-813 left closed
    1.00weight 0.01
  • passRMA-814: one refund of the right amount and method
    1.00weight 0.04

    expected 31800 card; got 31800 card

  • passRMA-814 left closed
    1.00weight 0.01
  • passRMA-815: one refund of the right amount and method
    1.00weight 0.04

    expected 10965 card; got 10965 card

  • passRMA-815 left closed
    1.00weight 0.01
  • failRMA-816: one refund of the right amount and method
    0.00weight 0.04

    expected 4165 card; got no refund

  • failRMA-816 left closed
    0.00weight 0.01
  • passP-KEY returns restocked into the right buckets
    1.00weight 0.02

    sellable +3 damaged +1 (expected +3 / +1)

  • failP-HDP returns restocked into the right buckets
    0.00weight 0.02

    sellable +3 damaged +0 (expected +4 / +0)

  • passP-MON returns restocked into the right buckets
    1.00weight 0.02

    sellable +2 damaged +0 (expected +2 / +0)

  • passP-HUB returns restocked into the right buckets
    1.00weight 0.02

    sellable +1 damaged +0 (expected +1 / +0)

  • failP-MOU returns restocked into the right buckets
    0.00weight 0.02

    sellable +1 damaged +2 (expected +2 / +2)

  • passP-CAB returns restocked into the right buckets
    1.00weight 0.02

    sellable +1 damaged +1 (expected +1 / +1)

  • passP-DOC returns restocked into the right buckets
    1.00weight 0.02

    sellable +0 damaged +1 (expected +0 / +1)

  • passStore-credit balances moved by exactly the store-credit refunds owed
    1.00weight 0.02

Penalties

No penalties were applied.

Scorer metadata

tool calls
89
failed tool calls
0
distinct tools
14

Final answer

I've worked through all 16 open returns. 12 are refunded, restocked and closed. RMA-809 is partly settled and still open. RMA-807 and RMA-816 have nothing to settle yet. RMA-808 is now under investigation because the wrong item came back.

Rules I applied:

  • Return window: 30 days, counted from the date the line shipped to the date the return was requested. A request made later than that is paid as store credit.
  • Restocking fee: change-of-mind returns pay 15%. Defective items and items damaged in transit pay nothing.
  • Policy updates: I applied each one only to returns requested within its dates.

    • PU-15 (20% fee): covers requests from 1 May to 30 June 2026.
    • PU-18 (45-day window for gold and platinum customers): covers requests from 1 June 2026, if the customer held that tier on the day they asked.
    • PU-21 (no fee): covers requests from 10 to 20 July 2026.
  • Dates: the store system's "today" is 2026-07-25, not today's date of 2026-10-12. I used 2026-07-25 for all date checks.
RMARefundMethodRestockStatus
80110,965 (15% fee)card1 sellableclosed
80215,900 (no fee, PU-21)card1 sellableclosed
80327,965 (15% fee)store credit, added to C-803's balance1 sellableclosed — requested 41 days after shipping. The customer became gold on 15 July, after the 8 July request, so the longer window doesn't apply
80427,965 (15% fee)store credit, added to C-804's balance1 sellableclosed — 41 days, standard-tier customer
8055,520 (20% fee, PU-15)card1 sellableclosed
8067,350 (the discounted amount actually paid, no fee)card2 damagedclosed
807———open: nothing received yet, although the customer says tracking shows it delivered
808———investigation INV-1: a cable (P-CAB) arrived instead of the monitor (P-MON)
8093,800 for 2 of 3 units (no fee, PU-21)card1 sellable, 1 damagedopen: 1 unit still on its way
8109,900 (12,900 paid, less 3,000 already refunded in RF-2)card1 damagedclosed
8114,900 (no fee)card1 sellableclosed
81221,900 (no fee)card1 damagedclosed
81310,965 (15% fee; requested exactly 30 days after shipping, so still inside the window)card1 sellableclosed
81431,800 for both units (no fee, PU-21)card2 sellableclosed
81510,965 (15% fee)card1 sellableclosed — platinum customer, so the 45-day window applies; requested after 38 days
816———open: nothing received yet

Amounts are in cents. I checked the stock history first: none of these returned items had been restocked before, so nothing was put back twice. I didn't change any other orders, products or customers.

Provenance of the numbers on this page

run set
scaffold-or-scale-v1
models
Haiku 4.5, Sonnet 5.5, Opus 5.5
effort
high
repeats
2
fixtures
replay
runs
900 / 900
strategy cost
$354.44
judge cost
$9.19
wall clock
9h 48m
git
fce5807b2d

Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.