ScaffoldBench

RunOpus 5.5repeat 1

Plan-execute on Triage a new service desk ticket

claude-opus-5-5__plan-execute__support-easy__r1

Score

1.000

passed
design ran as designed
Cost
$0.089
Latency
27.3s
setup 0.0s, grading 0.0s
Turns
12
Tool calls
9
Subagents
0
Tokens in / out
48k / 1.9k
40,270 read from cache

Did the design run?

every check held
  • Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
  • No API failures: heldharness.apiNo model call failed at the API.
  • Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
  • No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
  • Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
  • No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
  • Builtin tools: heldharness.builtin-toolsA check recorded with the run.
  • Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
  • No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
  • The plan was a plan: heldplan-execute.planThe planner’s reply was read through its schema and held at least one step.
  • Each call was shown the right tools: heldplan-execute.toolsThe planner was shown no tools and the executor the task’s full toolset.

Phases

Plan: 0.0s to 10.8s, finished, 0 tool calls, $0.029
Execute: 10.8s to 27.3s, finished, 9 tool calls, $0.060

Drawn from the phase records: timing and cost per call, no tool calls or messages.

PhaseDurationCostTurnsToolsModel
Plan10.8s$0.02920claude-opus-5-5
Execute16.5s$0.060109claude-opus-5-5

The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.

Runs you can replay

Record this cell yourself: npm run bench -- run --strategies plan-execute --tasks support-easy --models claude-opus-5-5 --repeats 1

Score breakdown

  • passSeverity matches the escalation matrix for the service and impact scope
    1.00weight 0.27

    severity=sev3 (matrix says sev3)

  • passSLA deadline is the triage time plus the response target for that severity
    1.00weight 0.27

    sla_due_at=2026-03-17T17:20:00Z (expected 2026-03-17T17:20:00Z)

  • passAssigned to the engineer on call for the owning rotation at the deadline
    1.00weight 0.27

    assignee=E-301 (expected E-301)

  • passTicket left in status open
    1.00weight 0.09
  • passEscalation matrix read before the severity was set
    1.00weight 0.09

Penalties

No penalties were applied.

Scorer metadata

tool calls
9
failed tool calls
0
distinct tools
8

Final answer

T-1041 is triaged. It's now sev3, due 2026-03-17T17:20:00Z, and assigned to Yuki Sato (E-301), and its status changed from new to open. I re-read the ticket afterwards and all three values are set correctly.

  • Severity: sev3. The escalation matrix rates a team-level VPN outage as sev3. The ticket is about the VPN and affects the Berlin sales team, about nine people. The requester's seniority played no part in this.
  • Deadline: 2026-03-17T17:20:00Z. The ticket had no deadline, so I set one. The service desk clock read 2026-03-17T09:20:00Z when I triaged it, and sev3 has a response target of 480 minutes, which gives 17:20.
  • Assignee: Yuki Sato (E-301). The VPN belongs to the network-primary rotation. Yuki is on call for that rotation at the deadline, in the shift running 08:00–20:00Z, so 17:20 falls well inside it. Their profile confirms they're on network-primary.

T-1041 has no linked tickets, and I didn't change any other ticket.

Provenance of the numbers on this page

run set
scaffold-or-scale-v1
models
Haiku 4.5, Sonnet 5.5, Opus 5.5
effort
high
repeats
2
fixtures
replay
runs
900 / 900
strategy cost
$354.44
judge cost
$9.19
wall clock
9h 48m
git
fce5807b2d

Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.