ScaffoldBench

RunOpus 5.5repeat 2

Plan-execute on Triage a new service desk ticket

claude-opus-5-5__plan-execute__support-easy__r2

Score

1.000

passed
design ran as designed
Cost
$0.092
Latency
29.4s
setup 0.0s, grading 0.0s
Turns
12
Tool calls
9
Subagents
0
Tokens in / out
53k / 2.1k
45,474 read from cache

Did the design run?

every check held
  • Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
  • No API failures: heldharness.apiNo model call failed at the API.
  • Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
  • No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
  • Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
  • No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
  • Builtin tools: heldharness.builtin-toolsA check recorded with the run.
  • Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
  • No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
  • The plan was a plan: heldplan-execute.planThe planner’s reply was read through its schema and held at least one step.
  • Each call was shown the right tools: heldplan-execute.toolsThe planner was shown no tools and the executor the task’s full toolset.

Phases

Plan: 0.0s to 10.7s, finished, 0 tool calls, $0.029
Execute: 10.7s to 29.4s, finished, 9 tool calls, $0.063

Drawn from the phase records: timing and cost per call, no tool calls or messages.

PhaseDurationCostTurnsToolsModel
Plan10.7s$0.02920claude-opus-5-5
Execute18.8s$0.063109claude-opus-5-5

The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.

Runs you can replay

Record this cell yourself: npm run bench -- run --strategies plan-execute --tasks support-easy --models claude-opus-5-5 --repeats 1

Score breakdown

  • passSeverity matches the escalation matrix for the service and impact scope
    1.00weight 0.27

    severity=sev3 (matrix says sev3)

  • passSLA deadline is the triage time plus the response target for that severity
    1.00weight 0.27

    sla_due_at=2026-03-17T17:20:00Z (expected 2026-03-17T17:20:00Z)

  • passAssigned to the engineer on call for the owning rotation at the deadline
    1.00weight 0.27

    assignee=E-301 (expected E-301)

  • passTicket left in status open
    1.00weight 0.09
  • passEscalation matrix read before the severity was set
    1.00weight 0.09

Penalties

No penalties were applied.

Scorer metadata

tool calls
9
failed tool calls
0
distinct tools
8

Final answer

T-1041 is triaged: it's now sev3, due 2026-03-17T17:20:00Z, and assigned to E-301 Yuki Sato. I re-read the ticket afterwards and all three values are set, with status now open.

  • Severity: The ticket is a VPN problem affecting a team (about nine people on the Berlin sales floor). The escalation matrix row for vpn with team impact gives sev3. The senior requester and the urgent wording in the description didn't affect this, as the rules require.
  • Deadline: The ticket had no deadline. Triage time from the service desk clock was 2026-03-17T09:20:00Z, and the sev3 response target is 480 minutes (8 hours). That puts the deadline at 17:20:00Z the same day.
  • Assignee: The matrix says the network-primary rotation owns VPN. I checked who is on call for that rotation at the deadline, not at the current time. E-301 Yuki Sato's shift runs from 08:00Z to 20:00Z, which covers 17:20Z, and the schedule showed no override. Yuki Sato is a member of network-primary.

T-1041 has no linked tickets, and I didn't change any other ticket.

Provenance of the numbers on this page

run set
scaffold-or-scale-v1
models
Haiku 4.5, Sonnet 5.5, Opus 5.5
effort
high
repeats
2
fixtures
replay
runs
900 / 900
strategy cost
$354.44
judge cost
$9.19
wall clock
9h 48m
git
fce5807b2d

Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.