ScaffoldBench

RunOpus 5.5repeat 1

Plan-execute on Consolidate duplicate CRM reports

claude-opus-5-5__plan-execute__support-medium__r1

Score

0.846

wrong answer
design ran as designed
Cost
$0.186
Latency
53.7s
setup 0.0s, grading 0.0s
Turns
20
Tool calls
17
Subagents
0
Tokens in / out
82k / 5.1k
70,199 read from cache

Did the design run?

every check held
  • Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
  • No API failures: heldharness.apiNo model call failed at the API.
  • Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
  • No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
  • Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
  • No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
  • Builtin tools: heldharness.builtin-toolsA check recorded with the run.
  • Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
  • No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
  • The plan was a plan: heldplan-execute.planThe planner’s reply was read through its schema and held at least one step.
  • Each call was shown the right tools: heldplan-execute.toolsThe planner was shown no tools and the executor the task’s full toolset.

Phases

Plan: 0.0s to 22.8s, finished, 0 tool calls, $0.049
Execute: 22.8s to 53.7s, finished, 17 tool calls, $0.137

Drawn from the phase records: timing and cost per call, no tool calls or messages.

PhaseDurationCostTurnsToolsModel
Plan22.8s$0.04920claude-opus-5-5
Execute30.9s$0.1371817claude-opus-5-5

The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.

Runs you can replay

Record this cell yourself: npm run bench -- run --strategies plan-execute --tasks support-medium --models claude-opus-5-5 --repeats 1

Score breakdown

  • passSurvivor carries the earliest SLA deadline of the merged set
    1.00weight 0.23

    sla_due_at=2026-03-17T12:40:00Z (expected 2026-03-17T12:40:00Z)

  • passBoth duplicate reports were merged into the earliest-created ticket
    1.00weight 0.23

    T-1053: status=merged, merged_into=T-1052; T-1054: status=merged, merged_into=T-1052

  • passThe engineering tracking ticket now points at the survivor
    1.00weight 0.15

    T-1061 links=[T-1052]

  • passSurvivor re-graded from the matrix for its widened impact scope
    1.00weight 0.15

    severity=sev2 (matrix says sev2)

  • failSurvivor assigned to the engineer on call for the owning rotation at its deadline
    0.00weight 0.15

    assignee=E-101 (expected E-201)

  • passEvery ticket folded in was read before the merge
    1.00weight 0.08

Penalties

No penalties were applied.

Scorer metadata

tool calls
17
failed tool calls
0
distinct tools
10

Final answer

I merged the three reports of the CRM account search outage into T-1052. It's now graded sev2, assigned, and escalated. The two CRM tickets that are different problems were left alone.

Merged: T-1053 and T-1054 were folded into T-1052. All three describe the same thing: account search in the CRM returns HTTP 500 on every query, starting around 07:00 this morning. T-1052 survives because it was reported first (07:05Z).

T-1052 now:

  • Deadline: 2026-03-17T12:40Z. This is the earliest deadline already promised on any of the three tickets (it came from T-1053). It's earlier than T-1052's own previous deadline of 15:05Z.
  • Severity: raised from sev3 to sev2. T-1053 said the outage blocks the whole Revenue Ops department, and the escalation matrix grades a department-wide CRM problem as sev2. The matrix gives sev2 a 240-minute response target and sends its escalations to the platform-primary rotation.
  • Owner: assigned to E-201 Ines Kovac, who is on call for business-apps (the rotation that owns the CRM) at the 12:40Z deadline. It was then escalated to E-101 Dana Whitfield, who is on call for platform-primary at the same time. Escalating makes her the assignee, and the ticket's status is now "escalated".
  • Links: T-1054 was linked to T-1061, and that link now points at T-1052. No reference to a merged ticket is left. I also added a comment on T-1052 recording all of this.

Left alone:

  • T-1055 (CSV export gives an empty file): a different problem. The reporter says search works fine for them.
  • T-1061 (search index rebuild): the engineering ticket tracking the fix, not a report of the outage. It's still open, and its only change is that its link now points to T-1052.

The deadline is 12:40Z and the desk clock reads 09:20Z, so there are about 3h20m left to respond.

Provenance of the numbers on this page

run set
scaffold-or-scale-v1
models
Haiku 4.5, Sonnet 5.5, Opus 5.5
effort
high
repeats
2
fixtures
replay
runs
900 / 900
strategy cost
$354.44
judge cost
$9.19
wall clock
9h 48m
git
fce5807b2d

Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.