ScaffoldBench

RunOpus 5.5repeat 2

Plan-execute on Consolidate duplicate CRM reports

claude-opus-5-5__plan-execute__support-medium__r2

Score

1.000

passed
design ran as designed
Cost
$0.184
Latency
1m 1s
setup 0.0s, grading 0.0s
Turns
21
Tool calls
18
Subagents
0
Tokens in / out
82k / 4.8k
70,588 read from cache

Did the design run?

every check held
  • Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
  • No API failures: heldharness.apiNo model call failed at the API.
  • Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
  • No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
  • Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
  • No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
  • Builtin tools: heldharness.builtin-toolsA check recorded with the run.
  • Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
  • No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
  • The plan was a plan: heldplan-execute.planThe planner’s reply was read through its schema and held at least one step.
  • Each call was shown the right tools: heldplan-execute.toolsThe planner was shown no tools and the executor the task’s full toolset.

Phases

Plan: 0.0s to 24.3s, finished, 0 tool calls, $0.040
Execute: 24.3s to 1m 1s, finished, 18 tool calls, $0.144

Drawn from the phase records: timing and cost per call, no tool calls or messages.

PhaseDurationCostTurnsToolsModel
Plan24.3s$0.04020claude-opus-5-5
Execute36.7s$0.1441918claude-opus-5-5

The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.

Runs you can replay

Record this cell yourself: npm run bench -- run --strategies plan-execute --tasks support-medium --models claude-opus-5-5 --repeats 1

Score breakdown

  • passSurvivor carries the earliest SLA deadline of the merged set
    1.00weight 0.23

    sla_due_at=2026-03-17T12:40:00Z (expected 2026-03-17T12:40:00Z)

  • passBoth duplicate reports were merged into the earliest-created ticket
    1.00weight 0.23

    T-1053: status=merged, merged_into=T-1052; T-1054: status=merged, merged_into=T-1052

  • passThe engineering tracking ticket now points at the survivor
    1.00weight 0.15

    T-1061 links=[T-1052]

  • passSurvivor re-graded from the matrix for its widened impact scope
    1.00weight 0.15

    severity=sev2 (matrix says sev2)

  • passSurvivor assigned to the engineer on call for the owning rotation at its deadline
    1.00weight 0.15

    assignee=E-201 (expected E-201)

  • passEvery ticket folded in was read before the merge
    1.00weight 0.08

Penalties

No penalties were applied.

Scorer metadata

tool calls
18
failed tool calls
0
distinct tools
9

Final answer

I combined the three reports of the CRM search outage into one ticket, T-1052. It's now graded sev2 and assigned to Ines Kovac (E-201), with a deadline of 2026-03-17 12:40Z.

Merged into T-1052: T-1053 and T-1054. All three report the same thing: account search in the CRM returns an HTTP 500 server error on every query, starting around 07:00Z, all from Revenue Ops. T-1052 was the first report (created 07:05Z), so it's the one kept.

Final state of T-1052:

  • Impact: department. T-1053 says the whole department is blocked, which is the widest impact reported.
  • Severity: sev2, which the escalation matrix gives CRM for department-wide impact.
  • Deadline: 12:40Z. This was already T-1053's deadline and was the earliest one promised on any of the three, so T-1052 took it over from its own 15:05Z. It is earlier than T-1052 had, but it comes from an existing promise rather than from re-grading.
  • Assignee: Ines Kovac. Her team (business-apps) owns the CRM, and she is on call there at 12:40Z.
  • Links: the engineering tracking ticket T-1061 used to link to T-1054 and now links to T-1052. No links to the merged tickets remain.
  • I left a comment on T-1052 recording all of this.

Left alone:

  • T-1055 (CSV export gives an empty file) is a different problem. It's a single user's report, and the requester says search works fine for them.
  • T-1061 (search index rebuild) is an engineering tracking ticket created the day before the outage, not a report of the incident. Only its link changed, as part of the merge.

Decision for you: I didn't escalate the ticket, though the plan said to. The matrix only says where a sev2 goes if it is escalated: the platform-primary team, where Dana Whitfield (E-101) is on call at 12:40Z. The task asked for the ticket to be graded and assigned, and escalating would take it away from the CRM's owning team. If you want it escalated, it would go to Dana Whitfield and the deadline would stay at 12:40Z.

Nothing was closed.

Provenance of the numbers on this page

run set
scaffold-or-scale-v1
models
Haiku 4.5, Sonnet 5.5, Opus 5.5
effort
high
repeats
2
fixtures
replay
runs
900 / 900
strategy cost
$354.44
judge cost
$9.19
wall clock
9h 48m
git
fce5807b2d

Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.