RunOpus 5.5repeat 2
Single on Consolidate duplicate CRM reports
claude-opus-5-5__single__support-medium__r2
Score
1.000
- Cost
- $0.103
- Latency
- 25.1s
- setup 0.0s, grading 0.0s
- Turns
- 16
- Tool calls
- 15
- Subagents
- 0
- Tokens in / out
- 50k / 2.4k
- 42,886 read from cache
Did the design run?
- Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
- No API failures: heldharness.apiNo model call failed at the API.
- Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
- No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
- Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
- No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
- Builtin tools: heldharness.builtin-toolsA check recorded with the run.
- Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
- No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
- Each call was shown the right tools: heldsingle.toolsThe agent was shown exactly the task’s tools, none missing and none extra.
Phases
Drawn from the phase records: timing and cost per call, no tool calls or messages.
| Phase | Duration | Cost | Turns | Tools | Model |
|---|---|---|---|---|---|
| Main | 25.1s | $0.103 | 16 | 15 | claude-opus-5-5 |
The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.
Runs you can replay
- A gate that blocked the right moveGated-execute · Haiku 4.5
- Three proposals beat one agentPropose-select · Haiku 4.5
- A verifier that earned its keepPlan-execute-verify · Sonnet 5.5
- A revision that did not helpPlan-execute-verify · Haiku 4.5
- The control, missing a stepSingle · Haiku 4.5
Record this cell yourself: npm run bench -- run --strategies single --tasks support-medium --models claude-opus-5-5 --repeats 1
Score breakdown
- passSurvivor carries the earliest SLA deadline of the merged set1.00weight 0.23
sla_due_at=2026-03-17T12:40:00Z (expected 2026-03-17T12:40:00Z)
- passBoth duplicate reports were merged into the earliest-created ticket1.00weight 0.23
T-1053: status=merged, merged_into=T-1052; T-1054: status=merged, merged_into=T-1052
- passThe engineering tracking ticket now points at the survivor1.00weight 0.15
T-1061 links=[T-1052]
- passSurvivor re-graded from the matrix for its widened impact scope1.00weight 0.15
severity=sev2 (matrix says sev2)
- passSurvivor assigned to the engineer on call for the owning rotation at its deadline1.00weight 0.15
assignee=E-201 (expected E-201)
- passEvery ticket folded in was read before the merge1.00weight 0.08
Penalties
No penalties were applied.
Scorer metadata
- tool calls
- 15
- failed tool calls
- 0
- distinct tools
- 10
Final answer
The three reports of the CRM account search outage are now one ticket, T-1052. It's graded sev2 and assigned to the right engineer.
Merged: T-1053 and T-1054 into T-1052. All three describe the same problem: every account search returns an HTTP 500 error, starting around 07:00, all reported by Revenue Ops.
- Surviving ticket: T-1052, because it was reported first (07:05).
- Deadline: 12:40 today (the service desk clock reads 2026-03-17). That was already promised to the requester on T-1053 and was the earliest of the three, so T-1052's own 15:05 deadline was brought forward to match.
- Severity: sev2. T-1053 reported that the whole department is blocked, so the merged ticket took that wider impact. The escalation matrix rates CRM with department-wide impact as sev2.
- Assignee: E-201 Ines Kovac. Business-apps is the team that owns CRM, and she is their on-call engineer at the 12:40 deadline (her shift runs 08:00–20:00). T-1053 had been assigned to E-202 Tomas Lindqvist, but he isn't the one on call at the deadline, so he isn't on the merged ticket.
- I left a comment on T-1052 explaining all of this.
Left alone:
- T-1055 (CSV export gives an empty file) is a different problem. The requester says search works fine for them.
- T-1061 (search index rebuild) is engineering's internal tracking ticket, not a customer report, so it wasn't merged. It's still linked to T-1052; the link moved over from T-1054 in the merge.
I didn't escalate the ticket. The task asked for it to be graded and assigned, and the rules say the team that owns CRM works it. Under the matrix, a sev2 escalation would go to the platform-primary team. Someone should make that call if the 12:40 deadline is at risk.
Provenance of the numbers on this page
- run set
- scaffold-or-scale-v1
- models
- Haiku 4.5, Sonnet 5.5, Opus 5.5
- effort
- high
- repeats
- 2
- fixtures
- replay
- runs
- 900 / 900
- strategy cost
- $354.44
- judge cost
- $9.19
- wall clock
- 9h 48m
- git
- fce5807b2d
Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.