RunOpus 5.5repeat 1
Single on Triage the weekend's queue on Monday morning
claude-opus-5-5__single__support-monday-triage__r1
Score
0.951
- Cost
- $0.511
- Latency
- 1m 40s
- setup 0.0s, grading 0.0s
- Turns
- 78
- Tool calls
- 77
- Subagents
- 0
- Tokens in / out
- 313k / 11k
- 283,456 read from cache
Did the design run?
- Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
- No API failures: heldharness.apiNo model call failed at the API.
- Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
- No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
- Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
- No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
- Builtin tools: heldharness.builtin-toolsA check recorded with the run.
- Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
- No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
- Each call was shown the right tools: heldsingle.toolsThe agent was shown exactly the task’s tools, none missing and none extra.
Phases
Drawn from the phase records: timing and cost per call, no tool calls or messages.
| Phase | Duration | Cost | Turns | Tools | Model |
|---|---|---|---|---|---|
| Main | 1m 40s | $0.511 | 78 | 77 | claude-opus-5-5 |
The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.
Runs you can replay
- A gate that blocked the right moveGated-execute · Haiku 4.5
- Three proposals beat one agentPropose-select · Haiku 4.5
- A verifier that earned its keepPlan-execute-verify · Sonnet 5.5
- A revision that did not helpPlan-execute-verify · Haiku 4.5
- The control, missing a stepSingle · Haiku 4.5
Record this cell yourself: npm run bench -- run --strategies single --tasks support-monday-triage --models claude-opus-5-5 --repeats 1
Score breakdown
- passT-2001 graded sev31.00weight 0.02
severity=sev3
- passT-2001 due 2026-03-23T17:00:00Z1.00weight 0.02
sla_due_at=2026-03-23T17:00:00Z
- passT-2001 assigned to E-3031.00weight 0.02
assignee=E-303
- passT-2002 graded sev41.00weight 0.02
severity=sev4
- passT-2002 due 2026-03-26T17:00:00Z1.00weight 0.02
sla_due_at=2026-03-26T17:00:00Z
- passT-2002 assigned to E-2031.00weight 0.02
assignee=E-203
- passT-2003 graded sev21.00weight 0.02
severity=sev2
- failT-2003 due 2026-03-23T10:30:00Z0.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
- passT-2003 assigned to E-1011.00weight 0.02
assignee=E-101
- passT-2004 graded sev21.00weight 0.02
severity=sev2
- passT-2004 due 2026-03-23T12:10:00Z1.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
- passT-2004 assigned to E-2011.00weight 0.02
assignee=E-201
- passT-2006 graded sev21.00weight 0.02
severity=sev2
- passT-2006 due 2026-03-23T12:10:00Z1.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
- passT-2006 assigned to E-2011.00weight 0.02
assignee=E-201
- passT-2007 graded sev21.00weight 0.02
severity=sev2
- passT-2007 due 2026-03-23T12:10:00Z1.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
- passT-2007 assigned to E-6011.00weight 0.02
assignee=E-601
- passT-2008 graded sev41.00weight 0.02
severity=sev4
- passT-2008 due 2026-03-26T17:00:00Z1.00weight 0.02
sla_due_at=2026-03-26T17:00:00Z
- passT-2008 assigned to E-3021.00weight 0.02
assignee=E-302
- passT-2009 graded sev41.00weight 0.02
severity=sev4
- passT-2009 due 2026-03-26T17:00:00Z1.00weight 0.02
sla_due_at=2026-03-26T17:00:00Z
- passT-2009 assigned to E-1021.00weight 0.02
assignee=E-102
- passT-2011 graded sev21.00weight 0.02
severity=sev2
- passT-2011 due 2026-03-23T12:10:00Z1.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
- passT-2011 assigned to E-2011.00weight 0.02
assignee=E-201
- passT-2013 graded sev21.00weight 0.02
severity=sev2
- passT-2013 due 2026-03-23T12:10:00Z1.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
- passT-2013 assigned to E-3031.00weight 0.02
assignee=E-303
- passT-2015 graded sev11.00weight 0.02
severity=sev1
- passT-2015 due 2026-03-23T09:10:00Z1.00weight 0.02
sla_due_at=2026-03-23T09:10:00Z
- passT-2015 assigned to E-2011.00weight 0.02
assignee=E-201
- passT-2016 graded sev41.00weight 0.02
severity=sev4
- passT-2016 due 2026-03-26T17:00:00Z1.00weight 0.02
sla_due_at=2026-03-26T17:00:00Z
- passT-2016 assigned to E-3021.00weight 0.02
assignee=E-302
- passT-2012 merged into T-20031.00weight 0.02
- failT-1999 merged into T-20030.00weight 0.02
- passT-2005 merged into T-20041.00weight 0.02
- passT-2010 closed as not a service request1.00weight 0.02
- passT-2014 closed as not a service request1.00weight 0.02
Penalties
No penalties were applied.
Scorer metadata
- tool calls
- 77
- failed tool calls
- 0
- distinct tools
- 15
Final answer
The new queue is empty. I triaged all 14 weekend tickets, plus 2 more that arrived during the run. It's Monday 2026-03-23, triage time 08:10 UTC. No ticket had company-wide impact, so I didn't open a major incident or page anyone.
Closed (not service requests):
- T-2014: an automatic out-of-office reply.
- T-2010: a SyncFlow marketing email.
Merged duplicates (each survivor is the earliest report):
- CRM search errors: T-2005 merged into T-2004.
- Payments builds failing: T-2012 merged into T-2003.
- Neither set had a deadline yet, so each survivor got one at triage. Both are now department-wide, sev2, due 12:10.
- I did not merge the Berlin VPN ticket (T-2001) with the Lisbon one (T-2013). They are different offices with different symptoms, reported days apart.
Severity, deadline and owner:
| Ticket | Severity | Due (UTC) | Assigned to |
|---|---|---|---|
| T-2001 Berlin VPN drops | sev3 | 23 Mar 17:00 | E-303 (backup cover) |
| T-2013 Lisbon can't reach VPN | sev2 | 23 Mar 12:10 | E-303 (backup cover) |
| T-2008 VPN client update fails | sev4 | 26 Mar 17:00 | E-302 |
| T-2007 Phishing / password entered on a fake page | sev2 (security incident) | 23 Mar 12:10 | E-601 (security on-call) |
| T-2002 Saved CRM filter gone | sev4 | 26 Mar 17:00 | E-203 (backup cover) |
| T-2004 CRM search (merged) | sev2 | 23 Mar 12:10 | E-201 |
| T-2011 Warehouse overtime missing | sev2 | 23 Mar 12:10 | E-201 |
| T-2006 Wrong tax code on payslip | sev2 | 23 Mar 12:10 | E-201 |
| T-2003 Payments builds (merged) | sev2 | 23 Mar 12:10 | E-101 |
| T-2009 Build logs page slow | sev4 | 26 Mar 17:00 | E-102 |
How I set these:
Severities come from the escalation matrix, with two exceptions:
- T-2006 is sev2 because of the March payroll-close rule in the knowledge base (KB-55), which makes single-user payroll tickets sev2 from 20 to 31 March.
- T-2007 is sev2 and goes to security on-call, because the requester typed their password into a fake page.
Deadlines:
- sev1 and sev2 run on the clock from 08:10.
- sev3 and sev4 count business hours only, starting when the desk opens at 09:00 and skipping the 25 March holiday.
Leave cover: the rota put two people on leave on their tickets' deadlines, so the backup rota's on-call engineer took those tickets:
- E-301 (VPN), on leave today: E-303 covers.
- E-202 (CRM and payroll), on leave 26–27 March: E-203 covers.
I left comments on the tickets explaining these choices.
Two tickets that arrived during the run: T-2015 and T-2016 came in at 08:10 Monday, so strictly they aren't weekend tickets. They were in the new queue, so I triaged them by the same rules:
- T-2015 (Finance payslips missing): department-wide payroll, so sev1, due 09:10 today, assigned to E-201. This is the most urgent ticket in the queue.
- T-2016 (VPN token app asks to re-register): sev4, due 26 March 17:00, assigned to E-302.
E-201 now holds four sev2/sev1 tickets due this morning.
Provenance of the numbers on this page
- run set
- scaffold-or-scale-v1
- models
- Haiku 4.5, Sonnet 5.5, Opus 5.5
- effort
- high
- repeats
- 2
- fixtures
- replay
- runs
- 900 / 900
- strategy cost
- $354.44
- judge cost
- $9.19
- wall clock
- 9h 48m
- git
- fce5807b2d
Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.