RunSonnet 5.5repeat 2
Orchestrator-workers on Settle a desk of returns by what actually came back
claude-sonnet-5-5__orchestrator-workers__ecommerce-returns-desk__r2
Score
0.854
- Cost
- $0.308
- Latency
- 1m 33s
- setup 0.0s, grading 0.0s
- Turns
- 103
- Tool calls
- 99
- Subagents
- 1
- Tokens in / out
- 190k / 15k
- 154,311 read from cache
Did the design run?
- Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
- No API failures: heldharness.apiNo model call failed at the API.
- Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
- No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
- Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
- No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
- Builtin tools: heldharness.builtin-toolsA check recorded with the run.
- Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
- No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
- The task was decomposed: heldorchestrator-workers.decompositionThe orchestrator’s reply was read through its schema and held at least one subtask.
- The fan-out happened: heldorchestrator-workers.fan-outEvery subtask got a worker, every worker ran, and the recorded subagent count matches.
- The synthesis wrote the answer: heldorchestrator-workers.synthesisThe final answer came from the synthesis call, not from a worker’s report standing in for it.
- Each call was shown the right tools: heldorchestrator-workers.toolsThe orchestrator and the synthesis were shown no tools and every worker the task’s full toolset.
Phases
Drawn from the phase records: timing and cost per call, no tool calls or messages.
| Phase | Duration | Cost | Turns | Tools | Model |
|---|---|---|---|---|---|
| Decompose | 8.8s | $0.021 | 2 | 0 | claude-sonnet-5-5 |
| Worker 1: all | 1m 13s | $0.257 | 100 | 99 | claude-sonnet-5-5 |
| Synthesize | 11.8s | $0.031 | 1 | 0 | claude-sonnet-5-5 |
The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.
Runs you can replay
- A gate that blocked the right moveGated-execute · Haiku 4.5
- Three proposals beat one agentPropose-select · Haiku 4.5
- A verifier that earned its keepPlan-execute-verify · Sonnet 5.5
- A revision that did not helpPlan-execute-verify · Haiku 4.5
- The control, missing a stepSingle · Haiku 4.5
Record this cell yourself: npm run bench -- run --strategies orchestrator-workers --tasks ecommerce-returns-desk --models claude-sonnet-5-5 --repeats 1
Score breakdown
- passRMA-801: one refund of the right amount and method1.00weight 0.04
expected 10965 card; got 10965 card
- passRMA-801 left closed1.00weight 0.01
- passRMA-802: one refund of the right amount and method1.00weight 0.04
expected 15900 card; got 15900 card
- passRMA-802 left closed1.00weight 0.01
- passRMA-803: one refund of the right amount and method1.00weight 0.04
expected 27965 store_credit; got 27965 store_credit
- passRMA-803 left closed1.00weight 0.01
- passRMA-804: one refund of the right amount and method1.00weight 0.04
expected 27965 store_credit; got 27965 store_credit
- passRMA-804 left closed1.00weight 0.01
- passRMA-805: one refund of the right amount and method1.00weight 0.04
expected 5520 card; got 5520 card
- passRMA-805 left closed1.00weight 0.01
- passRMA-806: one refund of the right amount and method1.00weight 0.04
expected 7350 card; got 7350 card
- passRMA-806 left closed1.00weight 0.01
- failRMA-807: one refund of the right amount and method0.00weight 0.04
expected 15900 card; got no refund
- failRMA-807 left closed0.00weight 0.01
- passRMA-808: investigation opened, nothing refunded1.00weight 0.04
expected no refund; got no refund
- passRMA-808 left investigating1.00weight 0.01
- passRMA-809: one refund of the right amount and method1.00weight 0.04
expected 3800 card; got 3800 card
- passRMA-809 left open1.00weight 0.01
- passRMA-810: one refund of the right amount and method1.00weight 0.04
expected 9900 card; got 9900 card
- passRMA-810 left closed1.00weight 0.01
- passRMA-811: one refund of the right amount and method1.00weight 0.04
expected 4900 card; got 4900 card
- passRMA-811 left closed1.00weight 0.01
- passRMA-812: one refund of the right amount and method1.00weight 0.04
expected 21900 card; got 21900 card
- passRMA-812 left closed1.00weight 0.01
- passRMA-813: one refund of the right amount and method1.00weight 0.04
expected 10965 card; got 10965 card
- passRMA-813 left closed1.00weight 0.01
- passRMA-814: one refund of the right amount and method1.00weight 0.04
expected 31800 card; got 31800 card
- passRMA-814 left closed1.00weight 0.01
- passRMA-815: one refund of the right amount and method1.00weight 0.04
expected 10965 card; got 10965 card
- passRMA-815 left closed1.00weight 0.01
- failRMA-816: one refund of the right amount and method0.00weight 0.04
expected 4165 card; got no refund
- failRMA-816 left closed0.00weight 0.01
- passP-KEY returns restocked into the right buckets1.00weight 0.02
sellable +3 damaged +1 (expected +3 / +1)
- failP-HDP returns restocked into the right buckets0.00weight 0.02
sellable +3 damaged +0 (expected +4 / +0)
- passP-MON returns restocked into the right buckets1.00weight 0.02
sellable +2 damaged +0 (expected +2 / +0)
- passP-HUB returns restocked into the right buckets1.00weight 0.02
sellable +1 damaged +0 (expected +1 / +0)
- failP-MOU returns restocked into the right buckets0.00weight 0.02
sellable +1 damaged +2 (expected +2 / +2)
- passP-CAB returns restocked into the right buckets1.00weight 0.02
sellable +1 damaged +1 (expected +1 / +1)
- passP-DOC returns restocked into the right buckets1.00weight 0.02
sellable +0 damaged +1 (expected +0 / +1)
- passStore-credit balances moved by exactly the store-credit refunds owed1.00weight 0.02
Penalties
No penalties were applied.
Scorer metadata
- tool calls
- 99
- failed tool calls
- 0
- distinct tools
- 14
Final answer
Twelve of the 16 open RMAs are settled and closed, and four remain open. I'm relying on the worker's report only; I haven't checked it against the system.
Settled and closed (12): RMAs 801–806 and 810–815. Each refund covers only the units the warehouse received, and each restock followed the warehouse's grade.
| RMA | Refund | Restock |
|---|---|---|
| 801 | 10,965 to card (15% fee) | 1 keyboard, sellable |
| 802 | 15,900 to card (no fee under PU-21) | 1 headphones, sellable |
| 803 | 27,965 store credit | 1 monitor, sellable |
| 804 | 27,965 store credit | 1 monitor, sellable |
| 805 | 5,520 to card (20% fee under PU-15) | 1 hub, sellable |
| 806 | 7,350 to card (defective, no fee) | 2 mice, damaged |
| 810 | 9,900 to card (12,900 paid, less 3,000 already refunded) | 1 keyboard, damaged |
| 811 | 4,900 to card (no fee) | 1 mouse, sellable |
| 812 | 21,900 to card (no fee) | 1 dock, damaged |
| 813 | 10,965 to card (15% fee; day 30, treated as inside the window) | 1 keyboard, sellable |
| 814 | 31,800 to card (no fee under PU-21; both units arrived in two parcels) | 2 headphones, sellable |
| 815 | 10,965 to card (15% fee; platinum, so the 45-day window under PU-18 applied) | 1 keyboard, sellable |
- 803 and 804: both were requested 41 days after shipping, so the policy requires store credit. Each was recorded on the order and added to the customer's balance.
- 803: this customer became gold only after requesting the return, so PU-18's 45-day window did not apply to her.
Left open (4):
- RMA-808: the warehouse received a USB cable instead of the monitor the return covers. Investigation INV-1 is open, and nothing was refunded or restocked.
- RMA-809: 3 units were returned but only 2 have arrived (1 resellable, 1 damaged). The worker refunded 3,800 to card with no fee under PU-21 and restocked 1 sellable and 1 damaged. The RMA stays open for the third unit.
- RMA-807: the warehouse has no receipt recorded, so nothing was refunded or restocked. The customer says it was delivered on 07-23, but that needs checking with the warehouse.
- RMA-816: the warehouse has no receipt recorded, so nothing was refunded or restocked.
Caveats:
- Report wording: the report's summary says "13 settled, 12 closed, three still open". Its detail gives 12 closed and 4 open (807, 808, 809, 816). The 13 appears to count RMA-809's partial settlement, so I've used the detailed breakdown.
- Date discrepancy: the task context says today is 2026-10-12, but the worker's tools reported 2026-07-25, and all window calculations used 07-25. If the real date is 10-12, any decision that depends on today's date could differ. The worker's reasoning mostly keys off request dates, but I can't confirm that from the report.
- Emails: no customer emails were sent, because none of these returns came from an inbox message.
Provenance of the numbers on this page
- run set
- scaffold-or-scale-v1
- models
- Haiku 4.5, Sonnet 5.5, Opus 5.5
- effort
- high
- repeats
- 2
- fixtures
- replay
- runs
- 900 / 900
- strategy cost
- $354.44
- judge cost
- $9.19
- wall clock
- 9h 48m
- git
- fce5807b2d
Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.