ScaffoldBench

RunSonnet 5.5repeat 1

Orchestrator-workers on Triage the weekend's queue on Monday morning

claude-sonnet-5-5__orchestrator-workers__support-monday-triage__r1

Score

0.805

wrong answer
design ran as designed
Cost
$0.247
Latency
1m 25s
setup 0.0s, grading 0.0s
Turns
71
Tool calls
67
Subagents
1
Tokens in / out
163k / 12k
133,600 read from cache

Did the design run?

every check held
  • Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
  • No API failures: heldharness.apiNo model call failed at the API.
  • Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
  • No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
  • Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
  • No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
  • Builtin tools: heldharness.builtin-toolsA check recorded with the run.
  • Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
  • No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
  • The task was decomposed: heldorchestrator-workers.decompositionThe orchestrator’s reply was read through its schema and held at least one subtask.
  • The fan-out happened: heldorchestrator-workers.fan-outEvery subtask got a worker, every worker ran, and the recorded subagent count matches.
  • The synthesis wrote the answer: heldorchestrator-workers.synthesisThe final answer came from the synthesis call, not from a worker’s report standing in for it.
  • Each call was shown the right tools: heldorchestrator-workers.toolsThe orchestrator and the synthesis were shown no tools and every worker the task’s full toolset.

Phases

Decompose: 0.0s to 7.0s, finished, 0 tool calls, $0.017
Worker 1: all: 7.0s to 1m 12s, finished, 67 tool calls, $0.196
Synthesize: 1m 12s to 1m 25s, finished, 0 tool calls, $0.035

Drawn from the phase records: timing and cost per call, no tool calls or messages.

PhaseDurationCostTurnsToolsModel
Decompose7.0s$0.01720claude-sonnet-5-5
Worker 1: all1m 5s$0.1966867claude-sonnet-5-5
Synthesize13.6s$0.03510claude-sonnet-5-5

The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.

Runs you can replay

Record this cell yourself: npm run bench -- run --strategies orchestrator-workers --tasks support-monday-triage --models claude-sonnet-5-5 --repeats 1

Score breakdown

  • passT-2001 graded sev3
    1.00weight 0.02

    severity=sev3

  • passT-2001 due 2026-03-23T17:00:00Z
    1.00weight 0.02

    sla_due_at=2026-03-23T17:00:00Z

  • passT-2001 assigned to E-303
    1.00weight 0.02

    assignee=E-303

  • passT-2002 graded sev4
    1.00weight 0.02

    severity=sev4

  • passT-2002 due 2026-03-26T17:00:00Z
    1.00weight 0.02

    sla_due_at=2026-03-26T17:00:00Z

  • passT-2002 assigned to E-203
    1.00weight 0.02

    assignee=E-203

  • passT-2003 graded sev2
    1.00weight 0.02

    severity=sev2

  • failT-2003 due 2026-03-23T10:30:00Z
    0.00weight 0.02

    sla_due_at=2026-03-23T12:10:00Z

  • passT-2003 assigned to E-101
    1.00weight 0.02

    assignee=E-101

  • passT-2004 graded sev2
    1.00weight 0.02

    severity=sev2

  • passT-2004 due 2026-03-23T12:10:00Z
    1.00weight 0.02

    sla_due_at=2026-03-23T12:10:00Z

  • passT-2004 assigned to E-201
    1.00weight 0.02

    assignee=E-201

  • passT-2006 graded sev2
    1.00weight 0.02

    severity=sev2

  • passT-2006 due 2026-03-23T12:10:00Z
    1.00weight 0.02

    sla_due_at=2026-03-23T12:10:00Z

  • passT-2006 assigned to E-201
    1.00weight 0.02

    assignee=E-201

  • passT-2007 graded sev2
    1.00weight 0.02

    severity=sev2

  • passT-2007 due 2026-03-23T12:10:00Z
    1.00weight 0.02

    sla_due_at=2026-03-23T12:10:00Z

  • passT-2007 assigned to E-601
    1.00weight 0.02

    assignee=E-601

  • passT-2008 graded sev4
    1.00weight 0.02

    severity=sev4

  • passT-2008 due 2026-03-26T17:00:00Z
    1.00weight 0.02

    sla_due_at=2026-03-26T17:00:00Z

  • passT-2008 assigned to E-302
    1.00weight 0.02

    assignee=E-302

  • passT-2009 graded sev4
    1.00weight 0.02

    severity=sev4

  • passT-2009 due 2026-03-26T17:00:00Z
    1.00weight 0.02

    sla_due_at=2026-03-26T17:00:00Z

  • passT-2009 assigned to E-102
    1.00weight 0.02

    assignee=E-102

  • passT-2011 graded sev2
    1.00weight 0.02

    severity=sev2

  • passT-2011 due 2026-03-23T12:10:00Z
    1.00weight 0.02

    sla_due_at=2026-03-23T12:10:00Z

  • passT-2011 assigned to E-201
    1.00weight 0.02

    assignee=E-201

  • passT-2013 graded sev2
    1.00weight 0.02

    severity=sev2

  • passT-2013 due 2026-03-23T12:10:00Z
    1.00weight 0.02

    sla_due_at=2026-03-23T12:10:00Z

  • passT-2013 assigned to E-303
    1.00weight 0.02

    assignee=E-303

  • failT-2015 graded sev1
    0.00weight 0.02

    severity=unset

  • failT-2015 due 2026-03-23T09:10:00Z
    0.00weight 0.02

    sla_due_at=not set

  • failT-2015 assigned to E-201
    0.00weight 0.02

    assignee=unassigned

  • failT-2016 graded sev4
    0.00weight 0.02

    severity=unset

  • failT-2016 due 2026-03-26T17:00:00Z
    0.00weight 0.02

    sla_due_at=not set

  • failT-2016 assigned to E-302
    0.00weight 0.02

    assignee=unassigned

  • passT-2012 merged into T-2003
    1.00weight 0.02
  • failT-1999 merged into T-2003
    0.00weight 0.02
  • passT-2005 merged into T-2004
    1.00weight 0.02
  • passT-2010 closed as not a service request
    1.00weight 0.02
  • passT-2014 closed as not a service request
    1.00weight 0.02

Penalties

No penalties were applied.

Scorer metadata

tool calls
67
failed tool calls
0
distinct tools
15

Final answer

All 14 tickets from the weekend's new queue were triaged under the handbook, and the new queue is empty. I am relying on the worker's report alone and have not checked the ticket system myself.

Closed as non-requests (2)

  • T-2010: marketing email from SyncFlow.
  • T-2014: automatic out-of-office reply.

Merged as the same underlying problem (2)

  • T-2005 into T-2004: both are the CRM search failure. T-2004 is the earlier report.
  • T-2012 into T-2003: both are Payments builds failing since Saturday night. T-2003 is the earlier report.
  • No ticket in either set had a committed deadline, so nothing earlier had to carry over. Each survivor got a new sev2 deadline.
  • T-2001 (Berlin VPN) and T-2013 (Lisbon VPN) were deliberately not merged, because they are different sites and KB-11 describes a Berlin-specific cause.

Open tickets (10 survivors, triaged at 08:10Z on Monday 2026-03-23)

TicketSeverityDeadlineAssignee
T-2003 Payments buildssev203-23 12:10ZE-101 Dana Whitfield
T-2004 CRM searchsev203-23 12:10ZE-201 Ines Kovac
T-2006 Payslip tax codesev203-23 12:10ZE-201 Ines Kovac
T-2011 Overtime importsev203-23 12:10ZE-201 Ines Kovac
T-2007 VPN phishingsev203-23 12:10ZE-601 Noor Haddad (security-oncall)
T-2013 Lisbon VPNsev203-23 12:10ZE-303 Sanna Virtanen
T-2001 Berlin VPNsev303-23 17:00ZE-303 Sanna Virtanen
T-2002 CRM saved filtersev403-26 17:00ZE-203 Amara Osei
T-2008 VPN client updatesev403-26 17:00ZE-302 Marcus Feld
T-2009 Build logs slowsev403-26 17:00ZE-102 Ravi Menon

Why some tickets were handled differently

  • T-2006 is sev2, not the usual sev3: KB-55 amends the matrix for March payroll close (03-20 to 03-31).
  • T-2007 is a security incident: the requester typed their password into a fake VPN page. It is sev2 and owned by security-oncall, even though it came in on the vpn service.
  • Leave cover:

    • E-301 (network-primary) is on leave today, so T-2001 and T-2013 went to E-303, the network-secondary engineer on call at each deadline.
    • E-202 (business-apps) is on leave on 03-26, so T-2002 went to E-203, the business-apps-secondary engineer on call at 17:00 that day.
  • Business-hours deadlines:

    • Sev3 and sev4 clocks started at the 09:00 opening.
    • The sev4 target of three working days skips the Wednesday 03-25 company holiday, so it lands on Thursday 03-26 at 17:00.

No sev1 tickets: no pages, no major incident and no escalations were made.

Still outstanding

  • T-2007 follow-up: the security team still needs to reset the requester's credentials and check the account for misuse (KB-52). The report does not say this has been done.
  • Deadlines due today: six sev2 tickets fall due at 12:10Z.

Provenance of the numbers on this page

run set
scaffold-or-scale-v1
models
Haiku 4.5, Sonnet 5.5, Opus 5.5
effort
high
repeats
2
fixtures
replay
runs
900 / 900
strategy cost
$354.44
judge cost
$9.19
wall clock
9h 48m
git
fce5807b2d

Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.