ScaffoldBench

RunSonnet 5.5repeat 1

Plan-execute on Settle a desk of returns by what actually came back

claude-sonnet-5-5__plan-execute__ecommerce-returns-desk__r1

Score

0.854

wrong answer
design ran as designed
Cost
$0.268
Latency
1m 18s
setup 0.0s, grading 0.0s
Turns
92
Tool calls
89
Subagents
0
Tokens in / out
193k / 13k
164,217 read from cache

Did the design run?

every check held
  • Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
  • No API failures: heldharness.apiNo model call failed at the API.
  • Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
  • No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
  • Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
  • No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
  • Builtin tools: heldharness.builtin-toolsA check recorded with the run.
  • Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
  • No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
  • The plan was a plan: heldplan-execute.planThe planner’s reply was read through its schema and held at least one step.
  • Each call was shown the right tools: heldplan-execute.toolsThe planner was shown no tools and the executor the task’s full toolset.

Phases

Plan: 0.0s to 10.0s, finished, 0 tool calls, $0.014
Execute: 10.0s to 1m 18s, finished, 89 tool calls, $0.254

Drawn from the phase records: timing and cost per call, no tool calls or messages.

PhaseDurationCostTurnsToolsModel
Plan10.0s$0.01420claude-sonnet-5-5
Execute1m 8s$0.2549089claude-sonnet-5-5

The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.

Runs you can replay

Record this cell yourself: npm run bench -- run --strategies plan-execute --tasks ecommerce-returns-desk --models claude-sonnet-5-5 --repeats 1

Score breakdown

  • passRMA-801: one refund of the right amount and method
    1.00weight 0.04

    expected 10965 card; got 10965 card

  • passRMA-801 left closed
    1.00weight 0.01
  • passRMA-802: one refund of the right amount and method
    1.00weight 0.04

    expected 15900 card; got 15900 card

  • passRMA-802 left closed
    1.00weight 0.01
  • passRMA-803: one refund of the right amount and method
    1.00weight 0.04

    expected 27965 store_credit; got 27965 store_credit

  • passRMA-803 left closed
    1.00weight 0.01
  • passRMA-804: one refund of the right amount and method
    1.00weight 0.04

    expected 27965 store_credit; got 27965 store_credit

  • passRMA-804 left closed
    1.00weight 0.01
  • passRMA-805: one refund of the right amount and method
    1.00weight 0.04

    expected 5520 card; got 5520 card

  • passRMA-805 left closed
    1.00weight 0.01
  • passRMA-806: one refund of the right amount and method
    1.00weight 0.04

    expected 7350 card; got 7350 card

  • passRMA-806 left closed
    1.00weight 0.01
  • failRMA-807: one refund of the right amount and method
    0.00weight 0.04

    expected 15900 card; got no refund

  • failRMA-807 left closed
    0.00weight 0.01
  • passRMA-808: investigation opened, nothing refunded
    1.00weight 0.04

    expected no refund; got no refund

  • passRMA-808 left investigating
    1.00weight 0.01
  • passRMA-809: one refund of the right amount and method
    1.00weight 0.04

    expected 3800 card; got 3800 card

  • passRMA-809 left open
    1.00weight 0.01
  • passRMA-810: one refund of the right amount and method
    1.00weight 0.04

    expected 9900 card; got 9900 card

  • passRMA-810 left closed
    1.00weight 0.01
  • passRMA-811: one refund of the right amount and method
    1.00weight 0.04

    expected 4900 card; got 4900 card

  • passRMA-811 left closed
    1.00weight 0.01
  • passRMA-812: one refund of the right amount and method
    1.00weight 0.04

    expected 21900 card; got 21900 card

  • passRMA-812 left closed
    1.00weight 0.01
  • passRMA-813: one refund of the right amount and method
    1.00weight 0.04

    expected 10965 card; got 10965 card

  • passRMA-813 left closed
    1.00weight 0.01
  • passRMA-814: one refund of the right amount and method
    1.00weight 0.04

    expected 31800 card; got 31800 card

  • passRMA-814 left closed
    1.00weight 0.01
  • passRMA-815: one refund of the right amount and method
    1.00weight 0.04

    expected 10965 card; got 10965 card

  • passRMA-815 left closed
    1.00weight 0.01
  • failRMA-816: one refund of the right amount and method
    0.00weight 0.04

    expected 4165 card; got no refund

  • failRMA-816 left closed
    0.00weight 0.01
  • passP-KEY returns restocked into the right buckets
    1.00weight 0.02

    sellable +3 damaged +1 (expected +3 / +1)

  • failP-HDP returns restocked into the right buckets
    0.00weight 0.02

    sellable +3 damaged +0 (expected +4 / +0)

  • passP-MON returns restocked into the right buckets
    1.00weight 0.02

    sellable +2 damaged +0 (expected +2 / +0)

  • passP-HUB returns restocked into the right buckets
    1.00weight 0.02

    sellable +1 damaged +0 (expected +1 / +0)

  • failP-MOU returns restocked into the right buckets
    0.00weight 0.02

    sellable +1 damaged +2 (expected +2 / +2)

  • passP-CAB returns restocked into the right buckets
    1.00weight 0.02

    sellable +1 damaged +1 (expected +1 / +1)

  • passP-DOC returns restocked into the right buckets
    1.00weight 0.02

    sellable +0 damaged +1 (expected +0 / +1)

  • passStore-credit balances moved by exactly the store-credit refunds owed
    1.00weight 0.02

Penalties

No penalties were applied.

Scorer metadata

tool calls
89
failed tool calls
0
distinct tools
14

Final answer

I settled 12 of the 16 open RMAs and closed them. One is under investigation, one is partly settled and still open, and two are untouched. The inbox had no open messages, so I sent no replies.

The tools report today as 2026-07-25, not the 2026-10-05 in the brief. I used the system date, which is the one the policy windows and dated updates are measured against.

Closed after refund and restock

RMARefundMethodRestocked as
80110,965card (15% fee)sellable
80215,900card (no fee, PU-21)sellable
80327,965store credit (window closed, 15% fee)sellable
80427,965store credit (window closed, 15% fee)sellable
8055,520card (20% fee, PU-15)sellable
8067,350card (defective, no fee)damaged (2 units)
8109,900card (12,900 paid less 3,000 already refunded)damaged
8114,900card (damaged in transit, no fee)sellable
81221,900card (defective, no fee)damaged
81310,965card (15% fee)sellable
81431,800card (no fee, PU-21)sellable (2 units)
81510,965card (15% fee)sellable
  • Store credit (803, 804): these were shipped 41 days before the return was requested, past the 30-day window. 803's customer only became gold on 2026-07-15, after the request, so PU-18's 45-day window did not apply. Each refund is recorded on the order and added to that customer's own balance.
  • Card refund (815): the customer is platinum, so the 45-day window under PU-18 applied. The return was 38 days after shipping.
  • Fees (801, 803, 804, 813, 815): PU-21's no-fee period only covers returns requested 2026-07-10 to 2026-07-20. These requests fell outside it, so the normal 15% fee applied.
  • Window edge (813): shipped 06-24 and requested 07-24, exactly 30 days, so still inside the window and paid to card.

Not closed

  • RMA-808: the warehouse received P-CAB, but the return covers P-MON. I opened investigation INV-1 and refunded and restocked nothing.
  • RMA-809: only 2 of 3 cables have arrived. I refunded those 2 units (3,800 to card, no fee under PU-21) and restocked 1 sellable and 1 damaged. The RMA stays open for the third unit.
  • RMA-807 and RMA-816: no receipts exist, so I changed nothing and left them open. RMA-807's customer says the parcel was delivered to the warehouse, but there is no receipt to settle against.

Provenance of the numbers on this page

run set
scaffold-or-scale-v1
models
Haiku 4.5, Sonnet 5.5, Opus 5.5
effort
high
repeats
2
fixtures
replay
runs
900 / 900
strategy cost
$354.44
judge cost
$9.19
wall clock
9h 48m
git
fce5807b2d

Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.