RunSonnet 5.5repeat 2

Plan-execute on Consolidate duplicate CRM reports

claude-sonnet-5-5__plan-execute__support-medium__r2

Score

0.846

wrong answer

design ran as designed

Cost: $0.076
Latency: 29.9s; setup 0.0s, grading 0.0s
Turns: 18
Tool calls: 15
Subagents: 0
Tokens in / out: 69k / 3.1k; 58,772 read from cache

Did the design run?

every check held

Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
No API failures: heldharness.apiNo model call failed at the API.
Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
Builtin tools: heldharness.builtin-toolsA check recorded with the run.
Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
The plan was a plan: heldplan-execute.planThe planner’s reply was read through its schema and held at least one step.
Each call was shown the right tools: heldplan-execute.toolsThe planner was shown no tools and the executor the task’s full toolset.

Phases

Spend$0.076

Drawn from the phase records: timing and cost per call, no tool calls or messages.

Phase	Duration	Cost	Turns	Tools	Model
Plan	9.0s	$0.014	2	0	claude-sonnet-5-5
Execute	21.0s	$0.062	16	15	claude-sonnet-5-5

The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.

Runs you can replay

A gate that blocked the right moveGated-execute · Haiku 4.5
Three proposals beat one agentPropose-select · Haiku 4.5
A verifier that earned its keepPlan-execute-verify · Sonnet 5.5
A revision that did not helpPlan-execute-verify · Haiku 4.5
The control, missing a stepSingle · Haiku 4.5

Record this cell yourself: npm run bench -- run --strategies plan-execute --tasks support-medium --models claude-sonnet-5-5 --repeats 1

Score breakdown

passSurvivor carries the earliest SLA deadline of the merged set
1.00weight 0.23
sla_due_at=2026-03-17T12:40:00Z (expected 2026-03-17T12:40:00Z)
passBoth duplicate reports were merged into the earliest-created ticket
1.00weight 0.23
T-1053: status=merged, merged_into=T-1052; T-1054: status=merged, merged_into=T-1052
passThe engineering tracking ticket now points at the survivor
1.00weight 0.15
T-1061 links=[T-1052]
passSurvivor re-graded from the matrix for its widened impact scope
1.00weight 0.15
severity=sev2 (matrix says sev2)
failSurvivor assigned to the engineer on call for the owning rotation at its deadline
0.00weight 0.15
assignee=E-101 (expected E-201)
passEvery ticket folded in was read before the merge
1.00weight 0.08

Penalties

No penalties were applied.

Scorer metadata

tool calls: 15
failed tool calls: 0
distinct tools: 8

Final answer

I merged the three duplicate CRM search reports into T-1052 and escalated it to Dana Whitfield (E-101).

Merged: T-1052, T-1053 and T-1054 all describe the same incident: account search returns a 500 for every query, starting around 07:00 in Revenue Ops. T-1052 is the earliest-created, so it survived. T-1053 and T-1054 are now merged into it.
Deadline: T-1052 now carries 2026-03-17T12:40Z, the earliest deadline on any of the three (it came from T-1053). T-1052's own deadline was 15:05Z, so this moved it earlier, as the duplicates policy requires. The escalation left it unchanged.
Severity: The merged ticket covers the whole department, so the matrix gives sev2 for CRM. I raised it from sev3.
Owner: The matrix escalates sev2 to platform-primary. Dana Whitfield is on call there at 12:40Z, so I escalated the ticket to her, and she is now the assignee.
Left alone:
- T-1055 (CSV export returns an empty file) is a different problem. The reporter says search works for them.
- T-1061 is the engineering tracking ticket for the search index rebuild, not a customer report. Its link to T-1054 moved to T-1052 automatically during the merge.

I couldn't check whether T-1053's earlier assignee, E-202, was already working the incident. T-1053 is merged and no longer a live ticket.

Provenance of the numbers on this page

run set: scaffold-or-scale-v1
models: Haiku 4.5, Sonnet 5.5, Opus 5.5
effort: high
repeats: 2
fixtures: replay
runs: 900 / 900
strategy cost: $354.44
judge cost: $9.19
wall clock: 9h 48m
git: fce5807b2d

Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.