RunSonnet 5.5repeat 1
Single on Triage the weekend's queue on Monday morning
claude-sonnet-5-5__single__support-monday-triage__r1
Score
0.805
- Cost
- $0.208
- Latency
- 51.7s
- setup 0.0s, grading 0.0s
- Turns
- 69
- Tool calls
- 68
- Subagents
- 0
- Tokens in / out
- 141k / 8.6k
- 115,973 read from cache
Did the design run?
- Run completed: heldharness.run-completedThe environment was built, the architecture returned and grading finished, none of them throwing.
- No API failures: heldharness.apiNo model call failed at the API.
- Every call ended: heldharness.calls-endedEvery call ended with a result, or was stopped by the run's own limits.
- No harness tool denied: heldharness.harness-toolsThe sandbox guard never denied a harness tool, nor a tool the session itself offered.
- Tool servers connected: heldharness.mcp-connectedEvery tool server the harness gave a call was connected when the session started.
- No foreign tool servers: heldharness.mcp-hermeticNo call loaded a tool server the harness did not give it.
- Builtin tools: heldharness.builtin-toolsA check recorded with the run.
- Structured replies arrived: heldharness.structured-outputEvery call that asked for structured output and ran to the end got it.
- No silent fallbacks: heldharness.not-degradedNo phase fell back on a default (an empty plan, a default winner) instead of its output.
- Each call was shown the right tools: heldsingle.toolsThe agent was shown exactly the task’s tools, none missing and none extra.
Phases
Drawn from the phase records: timing and cost per call, no tool calls or messages.
| Phase | Duration | Cost | Turns | Tools | Model |
|---|---|---|---|---|---|
| Main | 51.7s | $0.208 | 69 | 68 | claude-sonnet-5-5 |
The call-by-call replay is not published for this run. Traces are large, so the repository keeps 9 of this run set’s 900 and leaves the rest out; the score, phases and final answer on this page come from the committed run record.
Runs you can replay
- A gate that blocked the right moveGated-execute · Haiku 4.5
- Three proposals beat one agentPropose-select · Haiku 4.5
- A verifier that earned its keepPlan-execute-verify · Sonnet 5.5
- A revision that did not helpPlan-execute-verify · Haiku 4.5
- The control, missing a stepSingle · Haiku 4.5
Record this cell yourself: npm run bench -- run --strategies single --tasks support-monday-triage --models claude-sonnet-5-5 --repeats 1
Score breakdown
- passT-2001 graded sev31.00weight 0.02
severity=sev3
- passT-2001 due 2026-03-23T17:00:00Z1.00weight 0.02
sla_due_at=2026-03-23T17:00:00Z
- passT-2001 assigned to E-3031.00weight 0.02
assignee=E-303
- passT-2002 graded sev41.00weight 0.02
severity=sev4
- passT-2002 due 2026-03-26T17:00:00Z1.00weight 0.02
sla_due_at=2026-03-26T17:00:00Z
- passT-2002 assigned to E-2031.00weight 0.02
assignee=E-203
- passT-2003 graded sev21.00weight 0.02
severity=sev2
- failT-2003 due 2026-03-23T10:30:00Z0.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
- passT-2003 assigned to E-1011.00weight 0.02
assignee=E-101
- passT-2004 graded sev21.00weight 0.02
severity=sev2
- passT-2004 due 2026-03-23T12:10:00Z1.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
- passT-2004 assigned to E-2011.00weight 0.02
assignee=E-201
- passT-2006 graded sev21.00weight 0.02
severity=sev2
- passT-2006 due 2026-03-23T12:10:00Z1.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
- passT-2006 assigned to E-2011.00weight 0.02
assignee=E-201
- passT-2007 graded sev21.00weight 0.02
severity=sev2
- passT-2007 due 2026-03-23T12:10:00Z1.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
- passT-2007 assigned to E-6011.00weight 0.02
assignee=E-601
- passT-2008 graded sev41.00weight 0.02
severity=sev4
- passT-2008 due 2026-03-26T17:00:00Z1.00weight 0.02
sla_due_at=2026-03-26T17:00:00Z
- passT-2008 assigned to E-3021.00weight 0.02
assignee=E-302
- passT-2009 graded sev41.00weight 0.02
severity=sev4
- passT-2009 due 2026-03-26T17:00:00Z1.00weight 0.02
sla_due_at=2026-03-26T17:00:00Z
- passT-2009 assigned to E-1021.00weight 0.02
assignee=E-102
- passT-2011 graded sev21.00weight 0.02
severity=sev2
- passT-2011 due 2026-03-23T12:10:00Z1.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
- passT-2011 assigned to E-2011.00weight 0.02
assignee=E-201
- passT-2013 graded sev21.00weight 0.02
severity=sev2
- passT-2013 due 2026-03-23T12:10:00Z1.00weight 0.02
sla_due_at=2026-03-23T12:10:00Z
- passT-2013 assigned to E-3031.00weight 0.02
assignee=E-303
- failT-2015 graded sev10.00weight 0.02
severity=unset
- failT-2015 due 2026-03-23T09:10:00Z0.00weight 0.02
sla_due_at=not set
- failT-2015 assigned to E-2010.00weight 0.02
assignee=unassigned
- failT-2016 graded sev40.00weight 0.02
severity=unset
- failT-2016 due 2026-03-26T17:00:00Z0.00weight 0.02
sla_due_at=not set
- failT-2016 assigned to E-3020.00weight 0.02
assignee=unassigned
- passT-2012 merged into T-20031.00weight 0.02
- failT-1999 merged into T-20030.00weight 0.02
- passT-2005 merged into T-20041.00weight 0.02
- passT-2010 closed as not a service request1.00weight 0.02
- passT-2014 closed as not a service request1.00weight 0.02
Penalties
No penalties were applied.
Scorer metadata
- tool calls
- 68
- failed tool calls
- 0
- distinct tools
- 15
Final answer
All 14 weekend tickets are triaged: 2 closed, 2 merged away, and the other 10 have a severity, a deadline and an owner.
Closed (not service requests)
- T-2010: external SyncFlow marketing email.
- T-2014: automatic out-of-office reply.
Merged (same underlying problem)
- T-2005 into T-2004: both report the CRM search failure (KB-23). T-2004 is the earlier report.
- T-2012 into T-2003: both report the Payments builds failing since Saturday night. T-2003 is the earlier report.
- No ticket in either pair had a deadline, so each survivor carries 12:10 today.
Severity, deadline and owner
| Ticket | Sev | Due (UTC) | Assignee |
|---|---|---|---|
| T-2003 (Payments builds) | sev2 | Mon 12:10 | E-101 Dana Whitfield |
| T-2004 (CRM search) | sev2 | Mon 12:10 | E-201 Ines Kovac |
| T-2011 (warehouse overtime) | sev2 | Mon 12:10 | E-201 Ines Kovac |
| T-2006 (payslip tax code) | sev2 | Mon 12:10 | E-201 Ines Kovac |
| T-2007 (phishing report) | sev2 | Mon 12:10 | E-601 Noor Haddad |
| T-2013 (Lisbon VPN) | sev2 | Mon 12:10 | E-303 Sanna Virtanen |
| T-2001 (Berlin VPN) | sev3 | Mon 17:00 | E-303 Sanna Virtanen |
| T-2002 (CRM saved filter) | sev4 | Thu 26 Mar 17:00 | E-203 Amara Osei |
| T-2008 (VPN client update) | sev4 | Thu 26 Mar 17:00 | E-302 Marcus Feld |
| T-2009 (build logs slow) | sev4 | Thu 26 Mar 17:00 | E-102 Ravi Menon |
Why
- T-2006: the matrix would make a single-user payroll ticket sev3. KB-55 makes it sev2 for the March close (20–31 March), so I used sev2.
- T-2007: a phishing report, so it is sev2 and owned by security-oncall, even though it came in on VPN.
Deadlines: sev2 targets run on the clock (240 minutes from 08:10). Sev3 and sev4 targets count business hours only.
- The desk is closed until 09:00, so T-2001's 480 minutes end at 17:00 today.
- The 1440-minute sev4 targets run Mon, Tue and Thu, because Wed 25 Mar is a holiday. They end Thu 17:00.
Assignees: each is the engineer on call for the owning rotation at the moment the deadline falls.
- Yuki Sato (network-primary) is on leave today, so the backup network-secondary covers. That gives Sanna Virtanen for T-2001 and T-2013.
- Tomas Lindqvist (business-apps) is on leave Thursday, so business-apps-secondary covers. That gives Amara Osei for T-2002.
- No major incident: nothing is company-wide, so I did not open one. I also did not page anyone or escalate any ticket.
I did not post a comment on the phishing ticket, T-2007, so nothing on it tells the requester to reset their credentials. The assignee will need to handle that.
Provenance of the numbers on this page
- run set
- scaffold-or-scale-v1
- models
- Haiku 4.5, Sonnet 5.5, Opus 5.5
- effort
- high
- repeats
- 2
- fixtures
- replay
- runs
- 900 / 900
- strategy cost
- $354.44
- judge cost
- $9.19
- wall clock
- 9h 48m
- git
- fce5807b2d
Cost excludes judge calls, which are tracked separately so a scoring model never flatters or penalises an architecture. Every figure on this site is read from results/ at build time.